Business Strategy• Work with businesses to define business requirements & stakeholder requirements• Work with internal team & businesses to create functional and non-functional requirements• Determine business/feature goals & KPM’s for new features• Develop workflows to achieve client business objectives• Document detailed functionality requirements including design limitations• Create strategic information architecture documentation & wireframes• Oversee & provide… Show more Business Strategy• Work with businesses to define business requirements & stakeholder requirements• Work with internal team & businesses to create functional and non-functional requirements• Determine business/feature goals & KPM’s for new features• Develop workflows to achieve client business objectives• Document detailed functionality requirements including design limitations• Create strategic information architecture documentation & wireframes• Oversee & provide feedback on design creation and iterations• Determine, document and present transition requirements Project Management: • Manage new clients/projects• Manage maintenance clients• Daily project management-related tasks including:• Account management and client communication• New feature strategy and implementation planning• Timeline & milestone creation and management• Ticket creation, task & resource management, testing for feature creation/upgrades/bugs• Budget management including invoice calculations, revenue forecasting• DNS, domain and SSL procurement and management (not installation/implementation)SEO/SEM/Social:• Audit sites & implement SEO best practices to help with organic ranking• Create & manage SEM campaigns on:• Google Ad Words, Microsoft Advertising, Facebooks Ads, Yelp Ads, Reddit Ads• Overseeing the implementation of social media campaigns with the end goal of creating likes/encouraging engagements. Social platforms include:• Facebook, twitter, Instagram, Reddit, YelpInternal Operations:• Create, update and refine internal operations pertaining to:• HR onboarding• Billing procedures• Support workflows• Ticket workflows• Communication & notification workflows• Program & integration reviews/recommendations/implementationsResource Management & Curation:• Instrumental in determining resource needs• Outline position tasks & responsibilities• Involved in candidate interviews Show less

• Created and edited copy for company site • Wrote, edited, and distributed critical security communication to all marketing and technology clients• Created the monthly company newsletter including content creation, interviewing, copywriting and distribution• Collected and analyzed data on ideal customer demographics, preferences, needs, and buying habits to identify the most effective outlets and message• Helped determine the messaging strategy for the 2015 marketing plan… Show more • Created and edited copy for company site • Wrote, edited, and distributed critical security communication to all marketing and technology clients• Created the monthly company newsletter including content creation, interviewing, copywriting and distribution• Collected and analyzed data on ideal customer demographics, preferences, needs, and buying habits to identify the most effective outlets and message• Helped determine the messaging strategy for the 2015 marketing plan including audience, tone, outlets, keywords, meta data, and content hierarchy • Conducted baseline research to show ranking against competitors and effectiveness of current keyword/meta/content strategies• Audited prior years marketing and sales expenses to assist in the creation of the sales and marketing budget Show less

As Operations Manager for the Marketing Department, my responsibilities were widespread, ranging from project management to procedure optimization, and from department budget management to content insertion on client projects. Here are some of the responsibilities and tasks I completed while in this position:• Audited and updated project management and operational processes to streamline activities and allow for more productive and billable time • Audited and updated… Show more As Operations Manager for the Marketing Department, my responsibilities were widespread, ranging from project management to procedure optimization, and from department budget management to content insertion on client projects. Here are some of the responsibilities and tasks I completed while in this position:• Audited and updated project management and operational processes to streamline activities and allow for more productive and billable time • Audited and updated product/solution pricing structures in order to optimize profit margins• Audited contracts to verify billables resulting in $1000’s of additional revenue per month• Improved ‘scope of work’ contract definitions in order to prevent contract and work order ambiguities • Lead Project Manager on a wide-range of website projects and managed up to 15 website projects simultaneously • Main contact for 70+ marketing service clients• Assisted with development and execution of digital marketing to improve client’s marketing reach and exposure• Managed a team of 6 people, including recruiting, hiring and dismissal decisions• Processed invoices and allocated the expenses to the correct accounts• Created and tracked financials for outgoing invoices• Dispatched incoming work requests from clients to the appropriate person based on skill set and work load• Reviewed performance metrics to organize and prioritize site structures • Updated Joomla site content for both the company and the clients Show less

Responsible for Project Management and Quality ControlManaged the workloads of seven creative staff employees and all internsDeveloped integrated timelines for all projects which increased the productivity of resources by assisting in time managementOversaw the progress of projects and held team members accountable to project milestones and deadlinesLiaison between client and the design & production teamsCo-managed the social media presence for… Show more Responsible for Project Management and Quality ControlManaged the workloads of seven creative staff employees and all internsDeveloped integrated timelines for all projects which increased the productivity of resources by assisting in time managementOversaw the progress of projects and held team members accountable to project milestones and deadlinesLiaison between client and the design & production teamsCo-managed the social media presence for several clients to better connect their brands with their advocatesStrategically crafted and proofed copy for implementation in social media that was consistent with the brands’ messaging goalsUtilized WordTracker for SEO to maximize online exposureAssisted in light production work with WordPress sites using basic HTML5Analyzed Google Analytics to take advantage of developing trends and opportunitiesAssured all projects met script and design specifications set forth in the contract before delivery to clientsConducted research on a broad array of topics to strategically aim messaging while taking advantage of the most applicable technologiesCoordinated a monthly email campaign for a major brand with three variations for three different audiences Show less

Processed incoming invoicesManaged the tape and digital librariesRelayed incoming calls

Scheduled clients and booked other studios around the worldWorked with advertising agencies to develop time and dollar estimates Conducted radio spot trafficking to stations around the nation

Compiled, authored and created demo reels using Final Cut Pro and DVD Studio ProResearched and contacted out-of-state advertising agencies to promote businessOrganized, updated and maintained a small online database of client filesConducted needledrop music searches for the audio technicians to either utilize in their spots or as inspirationCompleted a competitor website comparison study to analyze trends in messaging and service offerings

Researched and contacted arts schools nationwide to promote internship and job opportunitiesGained general knowledge of the advertising and post-production industries