Laura Mock Email and Phone Number

Assisting San Joaquin residents with reducing air pollution by taking part in incentives & vouchers for the Clean Air Room Program, Tune In Tune Up Program and School Bus program.

• Assists job seekers with becoming job ready through coaching, resume development, interview preparation, training, transitional jobs and long term employment• Analyze and maintain large data sets for 80+ Participants

• Delivers exceptional customer service to job seekers and clients, managing a full and diverse caseload• Advocates for clients to receive the highest level of care to fulfill their employment & training needs• Collaborates with stakeholders while fostering strong relationships• Determines eligibility and maintains accurate and timely case notes on client activity within Workforce Innovation and Opportunity Act grant guidelines

• Supported SNAP & TANF customers throughout their employment seeking journey by developing rapport and providing empathy and care • Collaborated with team and community members to provide expertise and resources in resolving customer issues and reducing barriers• Utilized CRM platform to track and maintain caseload of 100+ customers• Achieved and surpassed daily enrollment goals

• Transformed shipping containers into affordable housing through the installation of drywall, flooring, baseboard, and window trim • Maintained detailed inventory logs of product while displaying exemplary verbal and written communication skills amongst department leads, management and vendors

•Worked closely with licensed journeyman and local contractors while also attending carpentry classes •Worked on large construction job sites installing acoustic ceiling tiles learning about framing and finish carpentry

• Developed resources that supported the needs of youth and families in foster care, adoption, juvenile justice system • Secured community relationships and engagement through advocacy and education • Obtained $10,000+ in fundraising and grants for youth and family in need• Trained Therapeutic Crisis Intervention to new hires and led group facilitation • Organized camps, sporting games, and art projects for the youth we served

• Developed a strength-based relationship with foster and adopted youth by building rapport through repeated community and in home visits• Mentored acting out youth and provided behavioral interventions• Helped to create permanent connections for youth in foster care • Collaborated with stakeholders while fostering strong relationships• Maintained accurate and timely case notes to bill accurately for intervention with youth in home, school, and community.

• Responsible for supervising staff and campers• Oversaw all programming and scheduling• Managed interpersonal relationships with both staff and campers• Created and ran events

• Directly responsible for the physical and emotional safety of at risk youth in the program• Worked and lived in the field, while role modeling and leading youth physically and emotionally through the desert• Collaborated with the treatment team to interrupt student’s previous self-destructive patterns of behavior and identify their underlying, positive intentions• Empowered youth to take responsibility for their actions