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@manual.co
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Laura Ott is listed as CX | CS | Customer insights | UX at Manual, a company with 27 employees, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a work email signal at manual.co and a matched LinkedIn profile for Laura Ott.
Laura Ott previously worked as Analista de CX Pleno at Manual and Assistente de pesquisa at Universidade Do Estado De Santa Catarina. Laura Ott holds Ux Design from Growdev.
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AeroLeads found 1 current-domain work email signal for Laura Ott. Compare company email patterns before reaching out.
I like to think I'm an adaptable and pro-active professional, with training in academic research and experience in commercial service. My educational base is in history, but I pivoted to enter the technology field. Having studied fundamentals and applying projects in UX, I use the acquired knowledge and soft skills such as communication, empathy and a customer-centric approach working as a CX analyst for the last two years, where I demonstrated my proficiency in participating in projects beyond customer service, implementing impactful solutions with the team. My innate curiosity and resourcefulness led me to contribute significantly to various projects, and I am always ready to face new challenges.
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- Atendimento nos canais de contato com o cliente: chat, email, whatsapp e social media.- Compreensão e mapeamento da Jornada do Usuário/Cliente;- Levantamento e qualificação de oportunidades para melhorias nos fluxos de trabalho, produtos e site;- Identificação e classificação de bugs no site;- Levantamento e participação de ações/iniciativas que busquem.
Florianópolis, Santa Catarina, Brasil
Atuação VoluntáriaPesquisa Quanti./Qualilitava Violência de Gênero na Grande Florianópolis- AVON/LABGEF Sob coordenação Profª Drª G/laucia de Oliveira Assis / LABGEF - FAEDAplicação presencial de questionários e analise de dados.
Florianópolis, Santa Catarina, Brasil
Abertura e fechamento de caixa/loja; Venda e atendimento à clientes no salão de vendas; Pós venda e atendimento online;Organização, limpeza e reposição da loja e estoque.
Other employees you can reach at manual.co. View company contacts for 27 employees →
João Paulo Vargas
Colleague at ManualSão Paulo, São Paulo, Brazil, Brazil
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LA
Lauren Airey
Colleague at ManualSouthampton, England, United Kingdom, United Kingdom
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CR
Chavini Ranasinghe
Colleague at ManualUnited Kingdom, United Kingdom
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BT
Bogomila Tosheva Anutr
Colleague at ManualMilton Keynes, England, United Kingdom, United Kingdom
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AL
Alexandre Lima
Colleague at ManualSão Paulo, São Paulo, Brazil, Brazil
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JH
Joseph Harwood
Colleague at ManualSt Albans, England, United Kingdom, United Kingdom
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DP
Dax Patel
Colleague at ManualHamilton, Waikato, New Zealand, New Zealand
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AM
Amanda Mineiro
Colleague at ManualSão Paulo, São Paulo, Brazil, Brazil
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KQ
Kris Quinn
Colleague at ManualNewcastle Upon Tyne, England, United Kingdom, United Kingdom
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AK
Alastair Kennett
Colleague at ManualLondon, England, United Kingdom, United Kingdom
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◦Noções de desenvolvimento FrontEnd (HTML, CSS e JavaScript) ◦Formação completa em UX e UI: •Usabilidade e design responsivo, •Princípios.
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Laura Ott works for Manual.
Laura Ott is listed as CX | CS | Customer insights | UX at Manual.
AeroLeads has found 1 work email signal at @manual.co for Laura Ott at Manual.
Laura Ott is based in Florianópolis, Santa Catarina, Brazil while working with Manual.
Laura Ott has worked for Manual, Universidade Do Estado De Santa Catarina, and Moncloa Tea & Rituals.
Laura Ott's colleagues at Manual include João Paulo Vargas, Lauren Airey, Chavini Ranasinghe, Bogomila Tosheva Anutr, and Alexandre Lima.
You can use AeroLeads to view verified contact signals for Laura Ott at Manual, including work email, phone, and LinkedIn data when available.
Laura Ott holds Ux Design from Growdev.
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