Patient Services Representative
Current• Perpare, enter and verify registrants into databases requiring a high level of accuracy• Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution• Explain policies, procedures or services to paitents using medical and administrative knowledge• Use computers for various applications, such as database management, schedule optimizers, the Microsoft Suite, document scanners, and related programs. • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals