Senior Manager, Development Operations
CurrentI provide leadership of the gift management team to ensure accurate recording of donations from a variety of sources including ACH transfers, stock donations, credit card processing and third party donation platforms, donor advised funds, overseas revenue, checks, and cash. The team supports fundraisers in reaching their goals by collaborating with other Development Operations teams through pipeline management, soft credits, solicitor credits, and record management. We collaborate with colleagues in the Finance department to reconcile fundraising totals to cash revenue. In addition, I provide expertise to implement new processes, suggest improvements, and continue moving the USO gift operations functions towards a better state.