As a Manager at Sherwin-Williams, I supervise the profitability of annual sales, develop and implement new strategies and market plans, and handle escalated customer concerns and complaints. I also lead a team of employees to achieve sales goals, operate within corporate policies, and provide superior customer service. I have preserved and minimized controllable expenses below budget and built engagement with key and opportunity customers.I graduated from Walker College of Business at Appalachian State University with a Bachelor of Science in Business Administration in Marketing in 2021. I am a certified digital marketing professional with 3 years of experience in marketing, communication, and sales fields across various industries. I have driven marketing initiatives to increase product visibility and market performance on multiple social media platforms, created and managed social media content and calendars, and performed social media marketing research. I am a native Spanish speaker fluent in reading and writing, and I also speak English and Portuguese. I am passionate about utilizing my communication, organizational, and marketing skills to maximize company growth and sustainability, while adhering to integrity and teamwork values.
Listed skills include Problem Solving, Customer Service, Spanish, Hostess, and 2 others.