Laura Sayer Email & Phone Number

• Lead product management for compliance tools, including the creation of PLI's My Credit Tracker• Direct cross-functional teams to develop and launch new product features aligned with business goals and customer needs• Own complete product lifecycle from strategy to implementation for MCLE compliance technology• Analyze customer data, assess risks, and implement automation solutions at scale• Partner with engineering to build technical solutions for accreditation and compliance• Spearhead product roadmap and prioritize initiatives based on evolving business needs• Communicate product strategy, requirements, and progress to leadership

New York, New York

As Product Owner/Product Manager of Website Redesign Project: - Built consensus around the vision and success metrics for a new website project - Ran user research sessions and surveys to ensure successful feature development - Worked closely with our executive team and design vendor to synthesize requirements - Helped integrate a new AGILE development process in our engineering department - Worked alongside the engineers to clear roadblocks and refine requirements - Wrote user stories and prioritized the backlog to deliver the business and customer valueOther key responsibilities: • Analyze and improve department workflows; troubleshoot and enhance business system• Manage day-to-day operations• Devised an automation workflow that saves 1000 hours of work per year and delivers products to customers a month faster • Implement CLE accreditation strategy for over 300 programs per year• Balance compliance obligations with customer expectations• Department superuser: liaise with other departments and provide first-level tech support

Greater New York City Area

New York

• Planned 20 CLE programs annually: from budgeting, marketing, faculty recruitment and compiling materials, to liaising with A/V team and conference staff to implement on-site and off-site programs•. Produced PLI's first CLE conference in Hong Kong from conception to implementation•. Corresponded with over 200 high-profile attorneys that served as faculty for programs•. Train new program assistants in company-specific software and processes• Trouble shoot and enhancement internal business systems

Master'S Degree, Humanities And Social Thought, John W. Draper Interdisciplinary Masters Program, Gsas

Activities and Societies: Master's Thesis: "How Dance Engenders Empathy in an Observer: An Interdisciplinary Analysis," an exploration.

Ba, English Literature And Journalism

Activities and Societies: Co-Entertainment Editor of the News Record began as a Ballet Major at the UC College Conservatory of Music

Education record