Laura Obrien Email & Phone Number

Mentor, Ohio, United States

Berea, OH

• Fifteen flavors of froyo, almond milk ice cream, & sorbets. Over 71 toppings and sauces. Open April1- December 23. In the heart of Downtown Berea across from the clock tower. Now offering ice cream cakes and seasonal.
• Handle all AP/AR functions, as well as hiring and scheduling.
• Coordinate purchasing and inventory.
• Review and instruct on current health policies related to food service industry. Additional training performed due to Covid-19 outbreak.

Cleveland, Ohio, United States

• Approved payments and credits before presenting to the accounting team.
• Communicated with CPG terminals and vendors to expedite repairs and invoicing.
• Created reports for department heads as needed.
• Collaborated with safety team to keep all departments advised of Federal mandate changes.
• Reviewed inventory and ordered tires for terminal tire banks.
• Reviewed proprietary program for extended wait time for repairs and created report.

1340 Depot St Rocky River, OH 44116

• Supervise a team of 4 people.
• Coordinate training of new team members.
• Approve payments and credits before presenting to the accounting team.
• Communicate with CPG terminals and vendors to expedite repairs and invoicing.
• Create reports for department heads as needed.
• Collaborate with safety team to keep all departments advised of Federal mandate changes.

Cleveland, Ohio, United States

• Supervise a team of 8 people
• Review and submit timecards/payroll
• Coordinate team’s work schedule to assure appropriate coverage
• Coordinate and supervise weekly Level 10 meetings with ECM team
• Approve payments and credits before presenting to the accounting team
• Communicate with CPG terminals and depots regarding chassis usage or per diem charges, if escalation is needed

Cleveland/Akron, Ohio Area

• Approved payments and credits before presenting to the accounting team.
• Communicated with CPG terminals and vendors to expedite repairs and invoicing.
• Created reports for department heads as needed.
• Collaborated with safety team to keep all departments advised of Federal mandate changes.

Westlake, OH

• Managed projects for the company Controller and CEO.
• Reviewed resumes and scheduled interviews for Human Resource Manager.
• Attended trade shows to assist Sales Manager in marketing CPG.
• Researched various projects for CEO.
• Implemented new process for invoice distribution which saved over $3000 per month.
• Designed and distributed key, relevant marketing information to consumers.

Valley View, OH

• Coordinated with Customer Service Representative Manager to address gaps in performance and sales follow-up.
• Reviewed resumes for Human Resource Manager.
• Assisted in second interviews with HR Manager.
• Identified and substantiated key opportunities for the sales organization through data analysis. Developed a tracking system to assure attention to details by CSRs.
• Trained inside customer service team on new reporting procedures.
• Researched current industry trends in order to manage marketing elements.

Brooklyn, OH

• Recognized for organizational skills and commitment to detail was promoted to progressively more challenging positions.
• Analyzed problems and assisted customers via phone and email.
• Analyzed data and created reports for department managers.
• Delivered clean, well-structured documents to summarize data-driven results.
• Presented data to department head and coworkers during monthly meetings.

• Coordinated all aspects of creating a business, running and advancing the business, and closing the business.
• Coordinated efforts with four business partners to manage a gallery of 40 artists, a working ceramic studio, and daily classes.
• Managed multiple projects simultaneously with multiple departments.
• Gathered data from multiple sources to identify business trends.
• Analyzed market and cultural trends to assure an appropriate range of artistic media.
• Created marketing program to address key customer base, as well address knowledge gaps.

Cleveland, OH

• Coordinated with the Interim Dean and Executive MBA Manager to maintain and grow the EMBA program.
• Scheduled daily calendars, presentations, and prospective students’ interviews.
• Delivered clean, well-structured documents to summarize data-driven results.
• Collaborated with facility personnel to schedule and implement receptions for semi-annual open house.
• Managed student worker schedules and progress.
• Reviewed classes to assure alignment with curriculum.

Master'S Degree, I/O Psychology/Consumer Psychology, 3.8 Gpa

Ba, Studio Art/Organizational Management/Special K-12 Art Teaching Certificate

Activities and Societies: Outdoor Recreation Club, Mens Soccer Manager

Visual Communication & Design, Graphic Design

Education record