Server and Designated Trainer- Trained 15+ new employees on company etiquette, standards of operation, and food and beverage knowledge. - Responsible for end-of-day procedures and overview of employee tip distribution. - Continually exceeded daily sales averages.

Cafe Boulud Reservation and Operation Specialist- Strong focus and training in Forbes 5 Star Standards.- Led the organization of floor-plan operations via reservation systems. - Responsible for maintaining 300+ confidential guest profiles daily.- Assisted cross-functionally with the accounting department in organizing daily cost control receipts.

English Teacher- Planned, developed, and executed 100+ lesson plans.- Taught core English concepts to 80+ Chinese students (age 6-16), during 50 Classroom Hours per Week. - Administered additional reading tests and handwriting classes to assist students through intensive learning conditional and improve test scores.

Lead Server, Designated Trainer, Key Holder- Trained 15+ staff members on customer service techniques for a high-quality standard of operation. - Assisted GM with social media and in-restaurant advertising to increase customer volume and sales.- Recognized for superior performance regarding strong industry knowledge and work ethic, resulting in promotion from Server Assistant to Senior Server, Bartender, Designated Trainer and Key Holder.