Laura Murphy Email & Phone Number

Tarrytown, New York, United States

Leadership recruitment team (Director and above)White glove service to candidatesScheduling interviewsTraining new RCs with scheduling at TrevorMaintaining process documentsImplementation team for ATS (Lever)6 months coverage as executive assistant for an SVP (scheduling, calendar organization)Phone screensReferrence ChecksCandidate experience

Wilton Center, Connecticut, United States

Phone screensKeeping ATS (recruitee) up to dateSchedulingNew hire orientations

Valhalla, New York, United States

Entering data for new hires, promotions, terminations, leave of absences, et al in HRIS and Kronos.

Greater New York City Area

Created job requisitions and postings for multiple job boards, starting with the request form, ensuring that all information was correct and not a duplicate request, inputting the information into Success Factors to create the posting, obtaining approvals for the role/requisition, and ultimately posting the job positionUtilized Success Factors to track.

White Plains, New York

Entered employee changes (new hires, promotions, retirements, Sick Leave, et al) in HRISMaintained employees’ Civil Service files, auditing files as necessaryApproved payroll bi-weekly for Hourly and Salaried employeesSent out monthly reports on behalf of managementAudited all data received from departments pertaining to reports, employee transactions, and.

New York, New York

Administrative support for HR department-Conducts New Hire Orientations-Assists with various projects, including rollouts of new systems and processes-Maintains files both in HRIS system and on paper-Processes I-9 documents, maintains accuracy of documents utilizing e-verify-conducts new hire classes and open houses-Continuously following up with.

New York, NY

Obtaining approvals for mutliple job postings in different markets across the county; utilizting Success Factors software to support hiring; organizing and maintaining data to ensure fulfillment of job requisitions in a timely and efficient manor; keeping contact with SVPs and management to maintain good relationship with the department; taking on various.

New York, New York

-Supported the theater operations by performing guest service role (showing guests to their seats in the theater, ticketing scanning in lobby)-Given additional responsibilites, such as box office greeter, after demonstrating work ethic

Tarrytown, New York

Resolving guest challenges, completing guest arrival and departure processes, reports, acting as manager on duty during Nigh Audit shifts

Disney Vacation Club, Disney Doorway To Dreams

Administrative work including supporting the general sales operation, supervising and engaging children in the Kid's Clubhouse, making sure the space is show-ready at all times, keeping collateral up to date and organized, answering telephones, supporting events through preparation and attendance in the field, answering guest inquiries, computer work.

Disney's Animal Kingdom Theme Park

Acting as communication hub of the park, fielding guest questions, issuing Guest Assistance Cards for Guests with special needs, providing Guest service recovery for Guests who needed challenges resolved immediately, booking dining reservations, sorting and returning lost and found, escorting Guests around property in company vehicle when necessary.

Disney Vacation Club, Doorway To Dreams

Opening team member of sales center responsible for administrative duties.

Walt Disney World Resort

Solving escalated Guest concerns, replying to Guests via E-mail, Telephone, and Letter on behalf of the company.

White Plains, NY

Opening team member in Customer Service, performing and writing in-store announcements, paging employees and customers, making returns and purchases via POS system, assisting with inventory on select days, opening credit card accounts for customers

World Of Disney, NYC

Character Attendant, Photography, Photography relief coordinator in charge of the photo equipment and editing digital photos backstage that would be uploaded to the Guests photo card that they can purchase and view at home, opening team for the photo imaging service that would print photos for Guests on demand, trained character, supporting events as a.

Disney's Animal Kingdom Theme Park

Professional internship through Disney College Program, acting as communication hub of the park, assisting Guests with dining reservations, escorting Guests around property as needed, vacation planning for Guests needed help to expedite their day, providing Guest Service Recovery for those who needed challenges solved and ticket issued resolved, issuing.

World Of Disney, NYC

Opening team member for the World of Disney store on 5th Avenue, providing Guest Service, assisting Guests with purchasing general merchandise, media, and gallery pieces, helping to plan cast activities, opening team member of the Photography division of Entertainment.

Westchester Community College

Acting as eyes and ears for the Disney College Program recruiter by providing information to students interested in becoming interns at Walt Disney World, hosting information tables to field questions and concerns from students, providing collateral around the campus to promote program, making announcements in front of classes, assisting recruiter in.

Magic Kingdom Theme Park, Walt Disney World Resort

Providing Guest service to Guests, Assisting Guests with purchases and returns, providing information about the Theme Park to Guests, working in Adventureland, Pirates of the Carribean, and a self-sufficient mobile unit with a personal bank during the fireworks and light parade on Main Street USA.

Bachelor Of Arts (B.A.), Communications Media Studies

Activities and Societies: Eastchester Community Theater group through the start of college.

Honors Regents

Activities and Societies: Drama Club, Choir, newspaper, Eastchester Community Theater group during high school and college.

N/A - Self Enrichment, Acting, Photography

Activities and Societies: Assisted with college radio show, part of a self-created party production group promoting party and assisting.