Laura Stefanic Email & Phone Number

Hillside, Illinois, United States

Quickly learned office operating procedures through on the job training; managed front desk; answered incoming telephone calls and voicemails with courtesy and quickly resolved problemsDelivered excellent customer service and accurately posted receipts, processed bank deposits, and renewed leasesProcessed tenant maintenance requests ensuring maintenance issues were promptly addressedMaintained stock of office supplies, keeping office well stocked

Naperville, Illinois, United States

Capably managed incoming and outgoing mail and shipments and maintained postage machines and other office machines in working orderProactively developed and managed inventory management systemStreamlined and simplified processes and developed policy manuals contributing to the smooth running of the groupQuickly learned processes for the Claims and Marketing Departments, providing support to these areas when neededProvided accurate and complete claims check documentation to vendors

Oak Brook, Il

Maintained licenses for 78 agencies/agents/brokers in 51 states/districtsManaged front desk and switchboard; received and directed visitors in healthcare billing companyProcessed incoming and outgoing mail and shipments; maintained general inboxTracked deficiencies and complaints via tracking database in an insurance companyProcessed accounts payableScanned and filed electronic records and correspondence

Oak Park, Illinois, United States

Issued checks to balance vendor accounts and reimburse employee expensesSupported Human Resources department in hiring process and documentationPerformed general administrative, clerical and receptionist duties

Supported Human Resources Manager in hiring and benefits administrationCompiled and maintained employment applications, files, spreadsheets, and databasesCompleted purchase orders and maintained inventory of supplies

Oak Park, Illinois

Issued checks and credits, reconciling vendor accounts and employee expenses using Jack HenryOrganized and maintained records of accounts payable and vendor filesReconciled ATM, teller, and general ledgers on a daily basisReconciled mortgage and commercial loan expenses and creditsExecuted wire transfers between banks in an exacting and timely mannerEnsured compliance by verifying Foreign Asset remitters and beneficiariesInvested and reported Federal FundsGathered information and prepared agenda and packets for monthly Board meetingsOrdered and maintained inventory of office supplies

Performed quality control and trouble-shooting of data and programsSimplified and streamlined business processes and reduced operating timesDesigned and developed internal instruction manualsProcessed data across forty machines and supported five programmersUpdated time-series databasesCoordinated data shipping, receiving and storage

Bsed, Junior High/Middle School Education

Microsoft Office Suite, Quickbooks, Sharepoint

College Accounting