Laura Wilson

Laura Wilson Email and Phone Number

IT Project Manager I @ Snohomish County PUD
everett, washington, united states
Laura Wilson's Location
Greater Seattle Area, United States
Laura Wilson's Contact Details

Laura Wilson personal email

n/a
About Laura Wilson

I am a hardworking business professional that thrives on providing outstanding customer service and support for my team. I enjoy working with like-minded professionals and am always looking for a challenge.

Laura Wilson's Current Company Details
Snohomish County PUD

Snohomish County Pud

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IT Project Manager I
everett, washington, united states
Website:
snopud.com
Employees:
580
Laura Wilson Work Experience Details
  • Snohomish County Pud
    It Project Manager
    Snohomish County Pud Jan 2024 - Present
    Everett, Washington, United States
    The IT Project Manager I role involves managing and coordinating the planning, development, organization, communication, and implementation of small projects. These projects typically impact single business functions, sometimes more, and have moderate budgets. The role requires working and coordinating with both internal and external individuals and groups.
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  • Snohomish County Pud
    It Project Coordinator
    Snohomish County Pud Jun 2022 - Jan 2024
    Everett, Washington, United States
    View
  • Snohomish County Pud
    Administrative Assistant
    Snohomish County Pud May 2019 - May 2022
    Everett, Washington
    Provide administrative support to the Legal Services department
    View
  • Snohomish County Pud
    Operations And Support Associate Ii
    Snohomish County Pud Dec 2016 - May 2019
    Everett, Washington
    Provides professional, complex and varied clerical and administrative support for Transportation Services and Work and Asset Management Divisions.
    View
  • D & D Millwork
    Business Manager
    D & D Millwork Nov 2012 - Dec 2016
    Lynnwood, Wa
    Serve as the manager of all financial operations of the organization. Provide administrative support to the owners and staff by managing all bookkeeping, human resource and office management duties. Work directly with customers and vendors with accounts payable and receivable..
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  • State Of Washington
    Department Of Fish & Wildlife - Customer Service Specialist 2
    State Of Washington Apr 2013 - Jun 2015
    Mill Creek, Wa
    Independently resolves complaints, inquiries and client/customer service problems. Provides agency interpretation and applies knowledge of laws, regulations, and processes in the resolution of inquiries, complaints and problems.
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  • Payscale, Inc.
    Account Executive Ii
    Payscale, Inc. Oct 2011 - Oct 2012
    Seattle, Wa
    Generate opportunities by contacting target companies or following up on inbound leadsMake web-based presentations to prospectsTrack all relevant sales activity using salesforce.comAccurately educate customers regarding the company’s products and efficiently process customer transactions and account setupParticipate in special promotions to assist in lead generation, increased sales, and retention.
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  • Trophy Construction, Inc
    Business Manager
    Trophy Construction, Inc Aug 2007 - Oct 2011
    Everett, Wa
    Provide overall management of financial operations, practice growth, marketing and administration. Ensured employee efforts support organizational goals and objectives. Experienced user of QuickBooks and Microsoft office programs, responsible for marketing and advertising. Provided ongoing support and communication with both vendors and customers.
  • Who'S Calling
    Client Services Manager
    Who'S Calling Sep 2005 - Sep 2007
    Kirkland, Wa
    Recruited, hired and trained a highly functioning team of 15+ people focused on delivering 100% customer satisfaction. I was a resource for my team when dealing with escalated client issues. Key support team for our sales and account management teams leveraging existing products and services, promoting cross-selling and up selling additional products and services, and increasing renewals. Worked cross-functionally with department heads representing the Client Services team when needed.
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  • Who'S Calling, Inc
    National Account Manager
    Who'S Calling, Inc Jan 2004 - Aug 2005
    Kirkland, Wa
    Partnered with clients to create long term relationships and increased product utilization. Managed a group of key accounts in various locations across the United States. Built and strengthened relationships with clients via frequent contact, onsite visits, and consultation. Partnered with clients to create long term relationships and increased product utilization. Increased revenue through up-sell activities.
  • Who'S Calling
    Client Services Lead
    Who'S Calling Apr 2000 - Dec 2003
    Kirkland, Wa
    Lead a team of 20 + professional client development consultants around North America. Supported the team by providing training, ongoing support and weekly one on ones to measure progress. Traveled to markets to conduct ride along meetings observing their work in the field. Worked directly with the account manager and account executive teams, providing troubleshooting and problem resolution to retain critical accounts. Responded to any client cancellation requests to improve service and retain existing business.
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Laura Wilson Skills

Key Account Management Outstanding Customer Service Salesforce.com Saas Microsoft Office Inside Sales Webex Contract Negotiation Client Retention Telecommunications Consultative Selling Team Leadership Project Coordination Training And Development Selling Solution Selling Customer Service Account Management Customer Retention Lead Generation Sap Products Project Management Microsoft Project

Laura Wilson Education Details

Frequently Asked Questions about Laura Wilson

What company does Laura Wilson work for?

Laura Wilson works for Snohomish County Pud

What is Laura Wilson's role at the current company?

Laura Wilson's current role is IT Project Manager I.

What is Laura Wilson's email address?

Laura Wilson's email address is la****@****ale.com

What schools did Laura Wilson attend?

Laura Wilson attended Washington State University, Everett Community College, Everett Community College.

What skills is Laura Wilson known for?

Laura Wilson has skills like Key Account Management, Outstanding Customer Service, Salesforce.com, Saas, Microsoft Office, Inside Sales, Webex, Contract Negotiation, Client Retention, Telecommunications, Consultative Selling, Team Leadership.

Who are Laura Wilson's colleagues?

Laura Wilson's colleagues are Robert Marks, Cem, Courtney Perniciaro, Tara Keeling, Greg Galeotti, Matthew Dougherty, Magne Erga, Carol Jank.

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