Laura Wilson Email & Phone Number

Everett, Washington, United States

The IT Project Manager I role involves managing and coordinating the planning, development, organization, communication, and implementation of small projects. These projects typically impact single business functions, sometimes more, and have moderate budgets. The role requires working and coordinating with both internal and external individuals and groups.

Everett, Washington, United States

Everett, Washington

Provide administrative support to the Legal Services department

Everett, Washington

Provides professional, complex and varied clerical and administrative support for Transportation Services and Work and Asset Management Divisions.

Lynnwood, Wa

Serve as the manager of all financial operations of the organization. Provide administrative support to the owners and staff by managing all bookkeeping, human resource and office management duties. Work directly with customers and vendors with accounts payable and receivable..

Mill Creek, Wa

Independently resolves complaints, inquiries and client/customer service problems. Provides agency interpretation and applies knowledge of laws, regulations, and processes in the resolution of inquiries, complaints and problems.

Seattle, Wa

Generate opportunities by contacting target companies or following up on inbound leadsMake web-based presentations to prospectsTrack all relevant sales activity using salesforce.comAccurately educate customers regarding the company’s products and efficiently process customer transactions and account setupParticipate in special promotions to assist in lead generation, increased sales, and retention.

Everett, Wa

Provide overall management of financial operations, practice growth, marketing and administration. Ensured employee efforts support organizational goals and objectives. Experienced user of QuickBooks and Microsoft office programs, responsible for marketing and advertising. Provided ongoing support and communication with both vendors and customers.

Kirkland, Wa

Recruited, hired and trained a highly functioning team of 15+ people focused on delivering 100% customer satisfaction. I was a resource for my team when dealing with escalated client issues. Key support team for our sales and account management teams leveraging existing products and services, promoting cross-selling and up selling additional products and services, and increasing renewals. Worked cross-functionally with department heads representing the Client Services team when needed.

Kirkland, Wa

Partnered with clients to create long term relationships and increased product utilization. Managed a group of key accounts in various locations across the United States. Built and strengthened relationships with clients via frequent contact, onsite visits, and consultation. Partnered with clients to create long term relationships and increased product utilization. Increased revenue through up-sell activities.

Kirkland, Wa

Lead a team of 20 + professional client development consultants around North America. Supported the team by providing training, ongoing support and weekly one on ones to measure progress. Traveled to markets to conduct ride along meetings observing their work in the field. Worked directly with the account manager and account executive teams, providing troubleshooting and problem resolution to retain critical accounts. Responded to any client cancellation requests to improve service and retain existing business.

Bachelor Of Science, Natural Resource Management

Activities and Societies: Sigma Tau - Kappa Delta SororityNatural Resource Management and Wildlife Management

Associate Of Arts Degree, General Studies

General Studies

Project Management

Completed the Project Management Certificate program at Everett Community College Continuing Education Program. Will be taking.