Laura T. Email and Phone Number

As Senior Vice President and Clinical Director at Volunteer Behavioral Health Care System, a nonprofit provider serving 58 counties in Tennessee, I lead a comprehensive range of crisis and substance use services for prevention, treatment, and recovery. My role involves managing a team of 270 professionals across multiple departments, overseeing critical services such as:• 24/7 Crisis Call Center, regional Crisis Response Teams, and Walk-in Centers, handling over 160,000 calls and 15,000 assessments annually.• Operations of Crisis Stabilization Units, Crisis Respite programs, and Medication Assisted Treatment.• Developing and managing annual program budgets of approximately $14M, ensuring state audit compliance.I also spearheaded impactful initiatives like the TN Recovery Navigator program, achieving a 91% treatment placement rate for individuals following post-overdose, reflecting a commitment to improving outcomes and access to care in our communities.

An experienced Lead Social Worker and Community Education Coordinator with a decade-long tenure at Tennova Healthcare (now Vanderbilt Wilson County Hospital) in Lebanon, TN. I specialize in psychosocial assessments, group therapy facilitation, and emotional healing strategies. Demonstrated expertise in managing departmental marketing plans, building strong relationships with referral sources, and overseeing quality reviews for therapy staff. Proven leadership in clinical supervision to social workers seeking licensure and training staff on documentation best practices. Passionate about improving patient care and fostering collaborative, supportive environments for patients and staff.

Results-driven Family Self-Sufficiency Coordinator with experience at Asheboro Housing Authority, specializing in enhancing the well-being and independence of low-income families. Managed the HUD Family Self-Sufficiency Program, developing and implementing community programs that promoted resident self-sufficiency. Collaborated with local agencies to expand resources and support services and worked closely with law enforcement on drug elimination initiatives, contributing to a 30% reduction in some crimes. Committed to fostering stronger, more resilient communities through effective partnerships and service coordination.