Laura J. Wilcox Email & Phone Number

Focused on helping our clients capture the value from their technology, we combine our innovative "out-of-the-box" process toolkits and our Thought Leaders to deliver measurable business results for SAAS technologies like ServiceNow and Salesforce within 90 days. We work closely with software partners to help their clients successfully implement technology and deliver the expected ROI.Work closely with Alliance partners to help understand the needs of their clients and to prepare the best strategy necessary to deliver these services. Our clients experience measurable results from Process Improvement in everything from Operations, IT Asset Management to Business Transformation, Release Management to MSP and BRM excellence.Recruiting from my established network of leadership IT consultants and associates, we help our executive technology clients expand their professional network and have awareness of innovative products and services that meet the challenges they are facing. We are a boutique Women Owned Agency that provides "concierge" consulting services. Our goal is to help our executive clients be more productive from the beginning of our relationship.We start with a solid understanding of your business goals and couple those with the correct toolsets and consultants from both strategy, technology and culture fit. We work together closely throughout the engagement to ensure that we are meeting our joint measures of success.Our team represents not just traditional IT but also the extra pieces required to round off success, Process Analysts, Change Management, and the custom Training required to drive adoption.

Denver

Worked closely with new and existing clients to create the best solutions for their technology needs. As Account Manager, worked with clients to mature and expand relationships, understand their business needs and provide the highest level of technical talent and software expertise. Responsible for driving significant client growth. Collaborated with recruiting to introduce candidates from my network, conducted final interviews creation of specified skills and qualification supplements for candidate submittal packages. Prepped candidates and managers for interviews and then negotiated the best situation for both. Microsoft Dynamics was ATS/CRM for all activity tracking.Represented the Oracle SOA and ADF tools as well as Microsoft family.

Nationwide

Enjoyed working with the foremost thought leader on changing corporate culture to improve technology ROI through adoptability and sustainability. Responsible for Recruiting and Account Management.Having spent many years watching clients continue to fail on their internal projects, (over 80% do not achieve the ROI that was intended), was thrilled to learn that solid, scientific methods exist that have an over 80% success rate. Worked closely with CIO's and IT management to understand how they can run their IT business differently both internally and with their relationships with the business.Really amazing stuff. More information can be found in "Change on Demand", a book by Cheryl White, on Amazon, or on the website changeperfect.com

Nationwide

Maintained and developed new Management relationships within Key Accounts. Focused on providing talent for the specific issues that surround the communications industry; high availability, scalability, capacity, extensibility, massive data, application integration and optimization of IT. Established significant new accounts and expanded long-term relationships through ongoing service with clients such as Sprint, T-Mobile, and Quest. Successfully achieved and exceeded targets.

Greater Denver Area

Drove revenue through expanding relationships with existing clients. Offering the services that a 50 Billion dollar company could provide. Focused on outsourcing as having multi-national locations allowed for very creative on-shore and off-shore staffing solutions and cost benefits. Also created several employee management teaming arrangements to benefit the client both in growth and contraction.

Greater Denver Area

Began selling staff augmentation services to new accounts. Graduated to engineering custom solutions through technology staffing to meet the growing needs of our clients. Created an entire division, AiCTechWest, that generated over $150M per year. It was one of the first Vendor Management Systems created exclusively for Technology openings.  Identified the strategy that was necessary to satisfy the needs of hiring managers that were able to work “around the system” to meet the criticality of their projects, while limiting their choices Created a vendor management process that required the vendors to follow the rules of the system while ensuring them the opportunity to successfully compete Delivered a combination of best manager service and informative vendor involvement as possible. Built the roles and department to deliver these services Qualified the contingent vendors against our process and established SLA’s that were monitored Negotiated rates, scorecards and requisition footprint Included the national footprint to build our network of M/WBEs to meet our corporate goals Created training and tracking reports Built team structure needed to support it Assisted with requirements to the Applicant/Vendor tracking system that was developed to manage the data and create reports Established technology vendor management solution, managing all vendors, candidate oversight and customer satisfaction Identified all necessary data, processes and practices to bench-line, monitor and manage Created qualifications for vendor selection Built M/WBE program providing over 20% from this vendor pool Involved in oversight for 5 years, evolving the solution to meet the changing requirements of the clients and marketplace Ranked Top Account Manager out of 115 account reps for 4 years. Achieved and exceeded revenue goals for all 10 years.