Laura Wilson Email & Phone Number

Drayton, Gb

Abingdon

Monitor and manage mailbox communications from police forces, defence experts and solicitors. Management of subcontractor cases involving multidisciplinary strategies. Dispatch results and delivery notes to customers. Check and collate invoice information. Create, review and update standard operating procedures.Train new members of staff.

Abingdon, England, United Kingdom

Oxford, United Kingdom

Support the Trust and Safety team by offboarding payment details from clients accounts following thorough security checks.Work with Paypal investigating unauthorised payments made on the site as well as customers claiming chargebacks due to merchandise problems.

Glasgow, United Kingdom

Manage a portfolio of 90+ SME clients. My main responsibilities were to gather information from the client, request quotes and produce recommendation reports for each scheme. Assist clients with life assurance and income protection claims.Developed good relationships with clients and insurers.

Bradford, England, United Kingdom

First point of contact for clients wanting to make changes to their policies. Provide assistance to the sales team by processing policies on the system and by checking and issuing insurance certificates.

Bradford, England, United Kingdom

Team member in Transaction and Account Changes. The role required strong communication skills and the ability to work to tight deadlines. I became adept in several banking processes and was given the responsibility of training new employees.

Croydon, United Kingdom

Writing desk studies, completing tender assessments, producing contract documents, site supervision and analysing geotechnical data from ground investigations to produce interpretative reports.

Bachelor’S Degree, Geology/Earth Science, General, 2:2

Education record