Senior Consultant At Capfi Banque & Assurance
Paris
Feb'24 to presentBNPP PF - Project Director Omnicanalité B2C - Customer advisers' selling process revamp- Project scoping and presentation to the French & Global Investment Boards- Budget, planning & risks assessment & follow-up, steering committees- Coordination (multi-tribe project in a Safe organisation)Feb'20 to Oct'23Groupama - Project Manager- Mobil’ITI - innovative project aiming at integrating mobile telephony to Groupama's corporate telephony (Genesys) : solution study, technical feasibility validation, specifications, coordination (Caisses Régionales, G2S, business experts), acceptance testing campaign coordination, change management and implementation support, presentation drafting- Calls recording (regulatory) : coordination, communication- New media - human chat / chatbot, conversationnel media, visual SVI, video conferencing : business cases definition (workshops), outline scoping, feasability assessment- W360 - client search and timeline widgetization project : coordination, workshops organization, functional specifications writing, acceptance testing coordination, change managementFeb'17 to Jan'20 BPCEA - Transversal Product Owner - Parcours de Vente Intégrée IARD BP & BRED- Partners (I-BP/BRED, Natixis, MAAF) agile coordination (Nexus)- Project's meetings organization (Scrum Days, steering committees,..)- Planning, budget & transversal backlog drafting and follow-up- Transversal functional specifications production (workshops)- Change managementJul'14 to Oct'16 Société Générale / IBFS - Project Manager - Aquarius (Factoring tool) implementation for SG Cameroun- IT, Security and Metier coordination throughout the project- Project planning, presentation for steering committeesJan'13 to Jun'14 BNP Paribas CIB - Organization Consultant for the Central Project Office - Clarity implementation- Implementation of a training program- Process optimization- Metier referent for the budget (global scope)- IT support level 1 & 2
