Laurel Borgias Email & Phone Number

Marrakesh, Marrakesh-Safi, Morocco

Helped develop the business intelligence tools and platforms. Initiated the transition from using SAP BODS to in-house reporting and ETL tools using Python and SQL.

· Liaise with end users and external clients to understand needs and provide reporting solutions via reporting software. · Design and develop data structure, reports, and functionality based on requirements with data from multiple sources. · Collaborate closely with software development to ensure application meets needs of requested reporting. · Review and.

· Analyzed spreadsheets and data feeds from internal and external sources to provide ad hoc reporting for management.· Mastered understanding of process flows within various applications in order to analyze data to then provide crucial information to the team.· Created Excel reports for Management ten to provide visibility into workflow status and.

· On-boarded new clients into our internal application. Designed and configured workflows in application for end user based on each client's distinct workflow while maintaining a level of standardization. · Created reporting in Excel for internal operations team to provide visibility into workflow, production metrics, and service level agreements.· Created.

Maitland, FL

· Pulled raw data reports from the reporting platform and distributed to management and cross functional teams.· Reconciled data between reports and process workflow application.

Maitland FL

· Worked closely with fellow Team Lead's to ensure goals were met. · Monitored performance of team members to provide feedback on process inefficiencies. · Reviewed work performed by team members to ensure quality work was produced.

· Trained new employees about the mortgage process. · Taught internal applications workflow and daily job duties· Created training materials

· Entered data into internal application while maintaining high level of accuracy and quality.

Running lighting and sound boards, running broadcasting of athletic events, setting up for concerts, stage hand during theatrical productions

Logged samples into database, filed completed paperwork, mailed results.