Laurel Hansen Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

EcoVadis is the world's most trusted provider of business sustainability ratings, intelligence and collaborative performance improvement tools for global value chains.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Member of a four-person leadership team launching a new project for the Graduate Diploma of Social Responsibility and Sustainability program. The Diploma in Social Responsibility & Sustainability and Umalia are launching a “living learning laboratory” on multi-stakeholder partnerships. “This is a win-win collaboration,” says Kathryn Cooper, Program Manager. “Umalia is a leader in developing multi-stakeholder partnerships for social and environmental impact. Our students will be learning firsthand best practices while lending their expertise to the future sustainability of the project.”

Toronto, Ontario, Canada

- Directly manage strategic donor relationships with US foundations making multi-million-dollar charitable commitments- Project manage impact reporting, leading process improvements across international teams to ensure efficient use of limited resources and quality donor engagement

Toronto, Canada Area

Working directly with our senior leadership team, I was responsible for leading transformation projects and sustainability strategy for ME to WE, a social enterprise based in Toronto, Ontario.Sustainability Strategy: - Lead the development and implementation of the long-term sustainability strategy for ME to WE Trips, including the assessment of material ESG risk issues- Collaborated with all stakeholders to define a set of forward-looking priorities and goals for the organization, encompassing important social, environmental and economic outcomes - Monitor global best practices and nurture strategic relationships with organizations supporting corporate responsibility, including B Corp and the UN Global Compact - Chair an internal Sustainability Committee comprised of employees from across the business, providing them with coaching and opportunities to lead sustainability initiativesTransformation Projects: - Manage business transformation program comprised of 8 strategic projects involving 5 departments, with the objective of improving financial and ESG performance- Building a team of high performing business partners in the areas of project management, business intelligence and training and development- Lead project management adoption and quality control

Toronto, Canada Area

Responsible for leading a team of 25 and partnering with regional offices globally to provide world class service to thousands of travelers every year. - Analyzed customer service data through Salesforce weekly to provide strategic direction to the management team, resulting in achieving an average NPS score of 90- Guided the team through department re-structuring and re-training, leveraging change management best practices to complete the transition on-time and maintain above average staff engagement scores- Resolved escalated client issues working with senior leaders across the organization to drive client retention

Toronto, Canada Area

Managed the North American partnership with EF Educational Tours, a world leader in international education.

Toronto, Canada Area

Engaged with retailers and CPG companies, including Unilever, L’Oreal, Staples and Macy’s, creating a dialogue about waste management risk factors and recommending innovative new recycling programs.

Toronto, Canada Area

Toronto, Canada Area

Erin, Ontario

Graduate Diploma, Corporate Social Responsibility & Sustainability

" The longest standing and most respected program of its kind in Canada and recognized world-wide." A blended learning program exploring.

Bachelor Of Social Science, International Development And Globalization

Peace And Development Studies