Laurel King Percy Email & Phone Number

Kirkland, Wa, Us

 Manage the care coordination process for enzyme replacement therapy and proactively plan for maintenance of coverage by working with patients and their family, healthcare providers, insurance companies, specialty pharmacies, and Sanofi Genzyme colleagues. Identify complex patient-specific issues or treatment barriers and develop individualized action plan toward successful resolution. Assist in obtaining insurance approval of therapy. Coordinate with sites to ensure reimbursement is secure and to minimize lapses in therapy. Attend patient meetings, site visits, and conferences to provide education on case management services. Manage high volume of communication as a team liaison with CVS specialty pharmacy.

 Support patients and renal health professionals by serving as direct point of contact for reimbursement support, including efficient resolution of access barriers, identifying insurance coverage, prior authorization facilitation, education on regional reimbursement trends and assistance programs. Work strategically with sales and corporate accounts to build strong relationships with key account stakeholders. Provide effective case management and customer service; promote trust and use of Sanofi programs and products.  Travel throughout the U.S. providing education and assistance to small and large audiences of health professionals.  Review Committee Project Manager: cooperate with Marketing and external agencies to ensure all departmental documents and patient/customer education materials have required approval and remain in compliance. Promoted from Associate Case Manager to Case Manager to Senior Case Manager.

Nebraska & Iowa

 Five-month sales preceptorship in Nebraska and Iowa; resulting in broader business perspective and development of influencing skills. Maintained Case Manager role half-time, requiring strong prioritization and time management. Secured appointments to educate renal health professionals on Sanofi Renal products. Cross-collaboration with sales counterparts to develop customer support strategies. Cultivated strong customer relationships that resulted in positive product sales growth and increased utilization of Sanofi Renal reimbursement support programs.

 Grant Coordinator for Renal Business Unit – managed non-profit grant requests, coordinated through review to final approval, tracked all grant spending. Coordinated time-sensitive Pharmacy Benefit Manager contracts through Pricing Committee approval to execution.

Master Of Liberal Arts, Sustainability & Environmental Management

Activities and Societies: Environmental Club

Bachelor Of Science - Bs, Biology

Activities and Societies: Golden Key International Honour Society, Honorary Member Liaison & Community Service Director