Laurel Quaintance Email and Phone Number
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Laurel Quaintance phone numbers
A Senior Team Leader for process excellence, I thrive on finding innovative solutions leveraging all resources including technology and human capital to increase operational efficiency and ROI. I embrace Agility and am driven to create value by helping you to consistently reassess your opportunities for excellence and new growth. My passion is problem solving and coming up with multiple options through leadership of cross-functional teams. I love to elicit data in brainstorming sessions by actively listening to diverse sets of SME’s and support staff discuss what they believe challenges to be. I engage in learning new things and having people walk me through issues to get fresh eyes on gaps. I especially like to embrace dissenting opinions and delve into root causes of business pain that has been building for a while. Challenges like these may need to be met not with Best Practices but Next Practices. With an unrelenting enthusiasm for research and focusing on the “why”, I challenge the status quo emphasizing a discovery-driven process that brings your team together in the right way at the right time with the right tools to solve any problem.The key to my success is my unique ability to combine creativity with analytics and technical processes. I work in flow leveraging insight and imagining out of the box solutions while analyzing data, technical systems, and operational performance. I see the big picture concept, connect the dots, and implement details across complex technical integrations. If a company is looking for high-level creative strategy and expertise in gap assessment and operational efficiency that results in revenue-saving, fail-safe systems and SOPs, I will go far beyond expectations to make that happen.Solve business pain | Lead cross-functional teams | Align business practices with goals | Analyze data & root cause | Solve complex problems | Streamline process & work flow | Create innovative solutions
Franklin Park Conservatory And Botanical Gardens
View- Website:
- fpconservatory.org
- Employees:
- 108
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Tessitura AdministratorFranklin Park Conservatory And Botanical Gardens Mar 2024 - PresentColumbus, Ohio, United States
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Donor Services ManagerFranklin Park Conservatory And Botanical Gardens Apr 2019 - Feb 2024United StatesBuilt use cases for a more integrated software system for our whole organizationResearched vendors and servicesProject Managed the Conversion and adaptation to shared systems that integrate from multiple stand alone products for event management, venue management, admissions, retail , fund raising, membership and marketing
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ConsultantSelf Employed Jan 2018 - PresentUnited StatesConsulting in Non Profit Management, CRM software, Data Conversions and Project Management.
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Director Of Development ServicesTrinity Lutheran Seminary Oct 2016 - Jan 2018Columbus, Ohio AreaI really enjoyed the challenge of rebuilding this database while keeping the day to day operations at optimal capacity during a time of great stress for an organization going through change. Managed, structured and maintained Raiser’s Edge database for Seminary Fundraising in a University setting, providing clarity and insight with dashboards, analytics and Campaign segmenting Restructured and rebuilt the database due to prior extensive data entry procedural challenges in preparation for a conversion/merger Transformed department procedures to ensure compliance with all industry regulations Streamlined policy and process to improve efficiency and enhance donor and alumni experience Served as liaison to business shared services to communicate current deliverables and projects
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Development Database ManagerOhiohealth Sep 2013 - Oct 2016Columbus, Ohio AreaManaged, structured and maintained Raiser’s Edge database for more than 5 hospital systems and 1 hospice, including SOP creation, moves management, serving as liaison with IT department, and training personnel. Improved efficiency by converting to BBMS OneRate, integrating online and back office Introduced and delivered Online product - Netcommunity, Blackbaud Mobile App and Blackbaud MobilePay Prepped Conversion for 3 other hospital fundraising systems Project Managed Omatic Software Implemention integrating Epic, Wealthengine, and Raiser’s Edge to facilitate a Grateful Patient Program Produced collateral including SOP’s, Webpages, emails, training documents, and event related materials Served as Department liason with IT, Project Managers and Leadership Cultivated and maintained relationships with vendors -
Senior Project ManagerTurnstyles Ticketing Mar 2012 - Aug 2013Greater New York City AreaI am so grateful to have worked with an amazing group of people with a commitment to serve the arts and sports communities in so many ways. Our mission to our professional, collegiate, independent and non-profit clients to provide the finest assistance available in all components of the ticketing process including; sales, marketing, branding, operations and services was one of my proudest accomplishments. Contributed as a consultant for the NHL Managed ticketing and front of house operations for the grand opening of the new Ralston Arena Served as Director of Ticketing for Spiegelworld Empire on Broadway Managed Pro Football Hall of Fame Season Tickets -
Application SpecialistThe Smith Center Oct 2011 - Mar 2012Las Vegas, Nevada Area Served as a short term Paciolan SME for reporting, ticketing, CRM, fundraising, and online platforms Optimized various other platforms to create reports during transition such as heat maps, crystal, geo-location, etc. -
Friends Of Bassett Manager Of Fund Development ServicesBassett Healthcare May 2004 - Sep 2011Cooperstown, New YorkManaged databases for 7 hospitals, over 24 Regional Health Centers, and 18 School Based Health Centers, as well as multiple special funds, annual funds, and endowments. Oversaw upgrades and patches to servers and software. Introduced a non-integrated web portal for donations as well as the Friends of Bassett website. Streamlined special events such as silent auctions and tracked results. Collaborated with fundraising staff by providing crucial data and research for marketing efforts. Recorded, deposited, and reported donations. Managed and incorporated 3 Acquired hospitals into the Friends of Bassett Ensured success for multiple campaigns running concurrently -
Sr Implementation Specialist/Project ManagerPaciolan 1998 - 2004Irvine, CaliforniaI thrived in this diverse, learning environment. I loved gathering specifications from clients and helping develop and implement new technology. I was especially proud to be on the team that designed and implemented returns and exchanges via the internet as well as season ticket mini packages. Managed installations and conversions for new and existing clients in industries such as college athletics, professional sports, and performing arts. Created and tested software specifications for standard and custom programs. Consulted and Trained clients on software usage, including best practices in Ticketing, Fundraising, and Accounting. Installed IBM RS 6000 server and peripheral hardware, including Boca printers, Ithaca receipt printers, and Printronix printers. -
Interim Director Of TicketingThe University Of New Mexico 1997 - 1998Albuquerque, New Mexico AreaManaged daily operations, coordinating ticket processing, and distribution as well as event management. Procured, trained and supervised ticket office staff. -
Director Of Ticket ServicesNew Mexico Symphony 1996 - 1997Albuquerque, New Mexico AreaManaged daily operations, coordinating ticket processing and distribution as well as event management. Trained and supervised ticket office staff.
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Box Office Manager/Administrative DirectorLive Nation 1992 - 1996Desert Sky Pavilion Phoenix ArizonaPace/Sony/BlockbusterManaged all ticketing operations, including but not limited to: preparation of corporate suite, group and season ticket renewals and mailings; hired, trained, scheduled, and supervised employees; oversaw daily balancing, event reconciliation, ticket operations (on sales, day of, etc.), and audit preparation; designed, produced and processed promotional materials.
Laurel Quaintance Skills
Laurel Quaintance Education Details
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Theatre : Facility And Production Stage Management -
Musical Theatre
Frequently Asked Questions about Laurel Quaintance
What company does Laurel Quaintance work for?
Laurel Quaintance works for Franklin Park Conservatory And Botanical Gardens
What is Laurel Quaintance's role at the current company?
Laurel Quaintance's current role is Project Manager | Operations | Certified ScrumMaster.
What is Laurel Quaintance's email address?
Laurel Quaintance's email address is ql****@****ail.com
What is Laurel Quaintance's direct phone number?
Laurel Quaintance's direct phone number is (614) 566*****
What schools did Laurel Quaintance attend?
Laurel Quaintance attended New Mexico State University, Otterbein University.
What are some of Laurel Quaintance's interests?
Laurel Quaintance has interest in Afp, I Also Own A Farm In Central Ohio, Environment, Poverty Alleviation, Farming And Agriculture, Intix, Animal Welfare.
What skills is Laurel Quaintance known for?
Laurel Quaintance has skills like Training, Event Planning, Management, Event Management, Project Management, Customer Service, Social Media, Nonprofits, Database Administration, Sales, Marketing, Crm.
Who are Laurel Quaintance's colleagues?
Laurel Quaintance's colleagues are Sachin Umare, Jeannie Wycinski, Patty Tumen, Sophia Marsh, Moriah Howard, Tracey Barnes, Cindy Maravich.
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