Conducted time studies and observations, identifying how to eliminate ⅓ of the time a part takes to produce (30 to 20 minutes per 10 parts)Identified KPI’s to track and sorted and analyzed 20 years of untouched dataSuggested a method to save over $30,000 and 1000’s of hoursRedesigned machine shop to improve flow and reduce throughput times

-Documented reservations and communicated changes to guests.-Assisted managers with quickly resolving service- and food-related issues.-Maintained highly loyal clientele by delivering unparalleled service at every stage of the restaurant dining experience.-Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.-Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.-Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

-Conducted primary research through interviews and surveys-Worked with Best Buy to analyze large data sets to determine areas of weakness for their student deals program-Helped work on possible website redesigns

-Conducted primary research through surveys-Created a professional presentation-Used critical thinking and problem-solving skills to determine suggestions for company improvement

-Conducted primary research through interviews and surveys-Worked with STAR to analyze areas of inefficiency-Suggested multiple solutions to improve client satisfaction

-Monitored entrances and exits to maintain safety and organized environments.-Maintained effective schedule balance between rest periods, active play, and instruction.-Offered top-notch care to 3+ children at once, ranging in age from 7 to 13.-Maintained safe environments at all times.

Tutored 3rd graders in math, reading, and science in English and some Spanish.