• • Lead and deliver the general UK Learning and Development Strategy through specialist support and internal consultancy to 2000 staff across the UK.• Business Partner to Department CEO’s for creation of tailored and effective L&D solutions• Accredited EMCC Coach, and SDI practitioner• Roll out of Talent Management and Succession Planning process in partnership with HR Business Partners• Creation of Panel of external Coaches for Executive development• Supported the creation of a Global Leadership Expectation Framework• Localisation of Global Framework in order to create UK Leadership Programme• Lead and develop a team of 5 to run annual TNA cycle, including the define, design delivery and evaluation process across a full curriculum of Technical, Business/General, Leadership & Line Management, On-boarding and D&I based learning• Accountable for team data provision, measuring ROI and impact of Learning on business priorities• Creation of 6 core Development Programmes which support milestone career mapping from entry level to C-suite• Integration of LMS• Creation of Parents Programme and Maternity Coaching• Manage budget of c. 1m across specialisms of Learning and Development, maximise all spend (efficiency and effectiveness) and demonstrate the ROI on the investments made.• Maintain Industry leading CPD standards – awarded IPA platinum status 4 x consecutive years.

To Lead and deliver the UK Learning and Leadership Strategy through specialist support and internal consultancy to 2000 staff across the UK.Working in partnership with Global and Regional HR to define the UK Leadership development approach; driving people capability and identify high potential.Shaping and influencing the general Learning strategy and approach in partnership with HR Business Partners, in particular the development of digital, commercial, leadership and line manager capabilities.Working with the Global team to introduce a global LMS solution.Managing budget to maximise all spend (efficiency and effectiveness) and demonstrate the ROI on the investments made.Managing the supplier relationship chain.

Reporting to the Head of Talent and Leadership to provide Learning and Development specialist support and internal consultancy to c1400 employees in London and Manchester. Design and Delivery of multiple L&D Projects and highly visible corporate learning initiatives including Company Induction, Management of two Learning Management Systems, Coordination of Top Talent program, Management Development program and Graduate program.Management of the entire training cycle from TNA, design and creation of appropriate material, implementation and scheduling of initiative and delivery and evaluation.Sourcing and management of third party providers to deliver impact-full approaches to learning.

Generalist role, managing Milton Keynes branch of 450 staff.Advising on all aspects of Employment Relations including; performance, discipline, grievances and absence, managing and conducting necessary investigations and interviews when necessary.Design and delivery of training events following TNA for staff at all levels including Senior Management.Succession planning project and organisation of Trainee and Apprenticeship programmes.Ownership and delivery of Retail and Claims division local Induction.Completion of Mentoring Scheme Project submitted as a Masters dissertation.Collation of HR statistics including provision of weekly Recruitment report to HR Management and Advisers, Monthly HR report to Claims division management board.Ownership of full recruitment cycle for account area, ensuring best solutions are implemented and process supported.Championing innovation in the workplace, encouraging and sharing ideas for a more efficient way of working. First point of contact for Health and Safety and wellbeing including; Maternity risk assessments, Occupational Health referrals, DSE assessments.

Account area of 200 staffIntensive and challenging training scheme has delivered me to CIPD qualified HR Adviser standard. Duties include daily support and advice on all aspects of people management including Learning and Development and employment law in line with Company policies and procedures. Working side by side with all areas of the business to ensure delivery of company strategies with passion and style. Involvement in numerous projects including: Assistance in Annual Salary distribution scheme. Administration of TUPE.Trainer for newly implemented eRecruitment system. Re-writing of HR induction for Retail division. Full analysis and recommendations to Head of L&D regarding Mentoring Scheme. Creation of Job Evaluation CV Library. Re- writing of Graduate Induction brochure. Wellbeing Champion.

Reporting to the Training Manager, duties include supporting the development of staff through writing and delivering various training courses designed to improve competence in achieving KPI scores, the co-writing and facilitating of company induction, customer service initiatives and staff coaching and motivational workshops and briefings. Co-organisation of the annual and monthly employee reward programme, Management of the daily admin relating to Training, Payroll and various ER details, whilst being on hand to answer any queries from staff.Frequent support to the Recruitment team including facilitating assessment centres, screening applications, recording leaver details. Filing and general office duties.