* Performed manual testing of POS Video Auditing solution to verify new functionality* Tested new video integrations for accuracy and compatibility with the POS software* Verified new parser integrations by comparing parsed data with customer provided transactions* Consistently regression tested the software for bi-weekly Limited Release schedules* Set up virtual systems to reproduce bug scenarios discovered in the field in order to efficiently test any necessary code changes* Set up in-house systems to mimic customer sites in order to effectively test new software features and upgrades* Worked closely with developers to initiate an automated testing system utilizing the FitNesse framework* Performed daily manual testing of web-based real time data mining solution* Performed multiple-browser testing to ensure consistency of web application across multiple platforms (Chrome, IE, and Firefox)

Responsible for ranking development tasks and producing automated tests to demonstrate future requirements in an Agile environment.Assisted developers to ensure complete understanding of future requirements.Manual testing of the software to determine any new bugs in the code.Daily monitoring of the regression tests to quickly identify and resolve system bugs related to recent code changes.Develop and execute system testing through the use of the FitNesse automated testing tool.Perform simple database queries with the SQL Management Studio tool, as well as interaction with Microsoft Visual Studio and Visual Basic for Applications.Work closely with developers to ensure customer satisfaction with the technical design of the product.Review certain procedural documents such as user guides to ensure they remain consistent with recent product changes.Balance business requirements with user needs.

Quickly learned the structure of the restaurant business and established lasting relationships with coworkers as well as regular customers.Trained fellow employees and quickly resolved minor scheduling conflicts.Responsible for customer satisfaction by providing dining services to a wide array of customers over the years.Operated RMS system and conducted cash and credit transactions daily.

Managed and verified enrollment data by learning the database systems of SIS and BANNER.Was trusted to organize and update confidential documents efficiently and independently.After completion of Bachelor’s degree, was asked to continue my work for the duration of my Master’s program.