Digital Media Coordinator
• Managed the college’s official social media presence on Facebook, Instagram, LinkedIn, X, and TikTok, driving more than 11 million organic impressions per year• Developed platform-specific organic strategies that increased net follower growth by 143%, impressions by 120%, and engagements by 87% in three years• Built robust content calendars for each academic year, including automated proofing and approval workflows for interns I supervised• Produced high volumes of content in multiple formats — including photos, videos, and graphics — while consistently meeting tight deadlines and brand standards• Created custom, professional-grade graphics and animations using advanced tools such as Adobe InDesign, Photoshop, and After Effects, enhancing visual storytelling and engagement across digital platforms• Leveraged prior journalism and copyediting experience to craft clear, concise captions tailored to resonate with diverse target audiences• Engaged in community management by monitoring and responding to inbound messages, comments, and mentions across all platforms• Collaborated with departments across all five campuses to promote initiatives, academic programs, events, and college priorities via organic and paid campaigns• Authored guidelines for college-affiliated accounts to establish minimum requirements, consistent branding, best practices, and security measuresUnder my direction from March 2021 to September 2024, San Jacinto College’s official Facebook and Instagram accounts experienced significant growth:Instagram• Total followers increased by 77.8%• Organic impressions increased by 418.4%• Organic engagements increased by 173.8%• Profile actions increased by 670%Facebook• Net follower growth increased by 2,426.6%• Organic impressions increased by 55.4%• Organic engagements increased by 160%• Organic link clicks increased by 113.8%