Lauren Mackenzie Email and Phone Number
Lauren Mackenzie is a Head of Compliance at Air Navigation Solutions Ltd. at Air Navigation Solutions Ltd.. Colleagues describe her as "I have worked with Lauren with her in a few roles at Gatwick. Lauren is a hard and conscientious person with a positive attitude, even when everything goes wrong. In her career Lauren has learnt lots of valuable skills, in making the transition from Customer Services, to Dispatch, Operations and back to Customer Services. I would have no hesitation for recommending Lauren within aviation, as there is not many skills that she has not mastered." and "I used to work with Lauren on shift basis and used to communicate with her regarding all of Monarch's Gatwick aircraft movements and information. As I was in operations control based at Luton, Lauren was our eyes and ears at Gatwick, contributing to the daily running of the flying programme. She was always very informative and excellent to work with even under pressure and in difficult times of technical delays and other issues. She is an excellent colleague and very hard working, willing to go the extra mile. It was a shame when she changed shifts but still when I did get to work with her, it was always a pleasure and professional."
Air Navigation Solutions Ltd.
View- Website:
- airnavigationsolutions.com
- Employees:
- 122
-
Head Of ComplianceAir Navigation Solutions Ltd. Jan 2021 - PresentGatwickAccountable for the application of the ANSL Quality, Safety and Security Management System pertaining to compliance with ISO9001:2015, ISO27001 and UK ATM regulation.Responsible to the Managing Director for other requirements that support ANSL’s wider operational and business obligations to include incident crisis management and business continuity.Ensuring accurate and timely reporting, auditing and document control records for several frameworks applicable within the organisation including standards as stipulated by the UK Regulator (CAA) or other governing authorities. Proactively maintain and develop the appropriate management system frameworks that ensure compliance and quality standards are priorities for all teams and practices within the business, making sound decisions based on a variety of data sources. Adapting existing, or drafting new, processes and procedures to support continuous improvement or to meet new regulation. Developing external relationships with regulatory forums, other relevant committees, key customer stakeholders and this continues the business continues to grow.Accountable for three members of the compliance team:1. Compliance Officer2. Document Controller and Compliance Officer3. Compliance and Regulation Expert -
Operations ManagerAir Navigation Solutions Ltd. Jan 2020 - Jan 2021Gatwick -
Safety And Security ExpertAir Navigation Solutions Ltd. Feb 2019 - Jan 2020Gatwick AirportRole:Delivering safety performance monitoring using internal process, in particular the management of safety recordsAnalysis of safety incidents and creation of statistical analysis to assist in management and oversight functionsProduction of local Safety BulletinsOrganising and attending the Safety Development and Review meetings taking the minutes, distributing and maintaining a record of actions and progress against these ensuring ownership by the relevant persons is against these and items are closed in a timely fashionMonitor the effectiveness of implemented actions resulting from internal audits, investigations or other sourcesPoint of Contact for the CAA and other authorities of subject specific topicsAnalysis of Single European Sky and national regulation.Maintenance of the company management process, including communications, PR, personnel responsibilities, reporting with review and recommendation for change to ensure we are compliant both internally and with regulatory bodies.Production of periodic performance reports required by the regulator and company management and maintain the database that supports themReview, recommend, implement and monitor H&S management systems and practices across the organisation including, fire safety, first aid provision and safe working practices Keep up to date with H&S legislation affecting ANSL Managing accident reporting and work with relevant department to ensure corrective action is takenAssisting with internal QMS, SMS and SecMS auditing, reporting and action trackingEnsuring the requirements of the SMS and SecMS continuous improvement and review processes pertaining to ISO9001:2015 Regulatory SME for Gatwick Northern Runway ProjectWhen the QSE is absent:Document control – Production of documents to meet requirements and application of the ANSL Quality Management SystemProcess operation – Operation of ANSL QMS -
Regulatory Technical CoordinatorGatwick Airport Oct 2018 - Feb 2019Northern Runway Project -
Airside Disruption PlannerGatwick Airport May 2016 - Oct 2018Role overview:Enable the Airside Operations business unit to operate effectively andefficiently regardless of the event, by providing guidance and support tothe duty teams and leadership through robust business continuity,contingency, and adverse weather plans.Principal accountabilities:• Responsible for direct reports and supporting the objectives of theteam, to include however not exhaustive of the completion of StandardOperating procedures, Wildlife hazard management, crane and dronepermits, and airfield inspection processes.• Contingency & Adverse Weather documentation delivery andmanagement• Engagement with the wider Stable Ops team to ensure smoothintegration of Airside into the broader GAL business with reference tobusiness continuity• Work with the Stable operations team to complete all contingencygovernance requirements• Responsible for Community engagement with 3rd party and emergencyservices on behalf of Airside Operations• Responsible for the organisation and delivery of Airside Re-certificationexercise• Preparation for Winter / Adverse Operations• Preparation for external audits• Responsible for delivery of relevant table top exercises to AirsideOperations and the airside community• Work with the Airside Training Team to deliver relevant trainingpackages, investigations and audits• Undertake and deliver robust plan and implementation of Airside riskassessments• Engagement with the Airside Projects, Airside Compliance and DutyTeams to ensure cohesive integration of the delivery of the plans to theend users.• Delivery of mini-projects within the Team to drive continuousimprovementAny ad-hoc duties / projects assigned by the Airside Operations Lead -
Airside ControllerGatwick Airport Jan 2015 - May 2016Airfield OperationsThe Airside Operations Controllers report to the Airside Leads to deliver the safety, compliance and the performance of the airfield 24/7.•Accountable for carrying out robust scheduled inspections of the airfield including, runway and pavement surface, lighting, environment and airbridges, to ensure compliance with our regulatory framework. •Provide a marshalling and follow me service for Airlines and Air Traffic Control. Accountable for ensuring all marshalling manoeuvres are dynamically risk assessed, completed safely, effectively and efficiently.•As Control Room Controller accountable for keeping a contemporaneous Log for all airfield activities, Co-ordinate and control the daily airfield team activities and issue the daily airfield works permits, liaising with all authorities and partners involved. •Accountable for carrying out 24 hour wildlife hazard management and recording all activity. Effectively disperse bird and wildlife through assorted dispersal techniques. • Provide a rapid and effective response to any airfield accident or incident as detailed in the Aerodrome Emergency Orders and Aerodrome Manual. Assist and liaise with the emergency services as required. Manage incidents, record and report all details and observations.• Accountable for overseeing and promulgating the weather monitoring systems. Accountable for implementing the Airfield Safeguarding safety procedures. Effectively operate the Airfield Surface Friction Tester vehicle as required and ensuring reporting and corrective action. • Responsible for Turnround Performance, working with Airline partners, Ground Handlers and third parties to drive performance and implement corrective actions.• Providing supervisory oversight of support team operatives and winter operations teams to assisting the airside lead.CAP168 Licensing of AerodromesCAP637 Visual AidsCAP642 Airside Safety ManagementCAP683 Assessment Of Runway FrictionCAP772 Birdstrike Risk Management. -
Airside Flow PlannerGatwick Airport Feb 2014 - Jan 2015Gatwick Airportresponsible for updating and implementing the seasonal stand plan on a daily basis. This optimised daily plan maximises operational performance for pier service and on-time departure. The flow planner will monitor live air traffic movements and tactically manage arrivals to deliver minimal ground delay and departures to support optimum turn performance achievement. Principal accountabilities• Producing an optimal daily stand plan that delivers maximum pier service, on-time departures and accommodates our customer airline preferences• Producing an optimal tow plan that supports the stand plan• Dynamically managing arriving aircraft to minimise inbound holding• Dynamically managing departing aircraft to minimise pushback conflict• Monitoring the live operation to anticipate and / or react to disruption, adverse conditions or other unplanned eventsre-plan as required to mitigate operational eventrecovery plan to return to normal operations as soon as possible • Producing operational data as requested by the Airside Flow Lead• Ensure Gatwick operates beyond compliance by driving a just safety culture through behavioural safety management• Deliver excellent airline and passenger service• Able to work collaboratively with internal and external teams in a pressurised environment -
Duty ManagerMonarch Airlines Aug 2008 - Jan 2014Gatwick AirportLook after the day to day operation of Monarch Airlines at Gatwick Airport.Passenger management and ensuring all ground services were maintaining Monarch standards to achieve On Time Performance.Working closely with Gatwick Airport to improve Monarchs On Time Performance.Flight and Ramp Audits to ensure the safety of our operation are in line with CAA requirements.Overseeing the flight sales desk in conjunction with the supervisor.Compiling performance statistics on a daily and monthly basis.Courses:Disciplinary and Grievance handling for management- 16th March 09Conflict management theory- Jan 09Full Media training 'Electric Airwaves' - August 08Coaching and mentoring - Aug 08 -
Airport Facilities Officer/OperationsMonarch Airlines Aug 2007 - Aug 2008Gatwick AirportOperations,aircraft amendments, making sure the running of all aspects of the ramp are up to monarch expectation. Assisting flight deck and crew in many ways from Notams and flight briefings, to catering on aircraft.Departure loading sheets, Sita messaging, and relaying any problems on the ground at Gatwick to assist in the day to day operation of aircraft.
Lauren Mackenzie Education Details
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Emergency Management And Resilience -
Reigate CollegeEnglish, Sociology, General Studies
Frequently Asked Questions about Lauren Mackenzie
What company does Lauren Mackenzie work for?
Lauren Mackenzie works for Air Navigation Solutions Ltd.
What is Lauren Mackenzie's role at the current company?
Lauren Mackenzie's current role is Head of Compliance at Air Navigation Solutions Ltd..
What schools did Lauren Mackenzie attend?
Lauren Mackenzie attended Coventry University, Reigate College.
Who are Lauren Mackenzie's colleagues?
Lauren Mackenzie's colleagues are Amanda Seddon, Joe Riley, Catherine Meyrick, Marty Harper-Bulgin, Rod Dyer, Chris Brand, Emily Brown.
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