Taking inbound calls in a professional manner and being available to make calls as required in a professional and upbeat manner.Ensuring accurate logging of customer interactions on the relevant systemsCapturing information on multiple systems to assist in opening new account applications, checking ID documents, confirming if proof of income has been receivedAdhering to company policiesWhilst being on the outbound dialer, remembering to use proper script and being able to simultaneously capture information whilst being professional and focused on the call

• Offering clients credit limit increases as well as completing customer questionnaires with the client• Assisting store consultants with customers and any queries they may have, across all store fronts nation wide; note taking as well as data capturing