Support three executives, managing complex calendars, travel arrangements, and optimizing workflows to proactively identify areas for improvement. Strong program management focus, leading the Global Product Leadership Summit with a 4+/5 CSAT score and launching the new YouTube E/ABP brand. Successfully completed a Program Manager (PgM) stretch role contributing to CapitalG's Go-to-Market Advisory Board, and a Global Product Solutions Lead (GPSL) stretch role managing the Global Product Solutions- Sales Leadership Council.

Led a team of six, overseeing five buildings and over 576,000 square feet. Spearheaded the development of metrics for a desk clearing project, resulting in a global dashboard used by over 70 Google Facility Managers and partners.

Spearheaded process improvements across a vast portfolio at a top tech company, scaling successful local initiatives and introducing innovative solutions. Played a critical role in the COVID-19 response, analyzing data for clients and ensuring efficient supply distribution. Developed dashboards and tracking tools, including a global COVID-19 tracker, that streamlined information management across 115 client sites. Facilitated a seamless return to office for Googler's.

Cultivated a vibrant campus culture by hosting engaging programs for over 6,000 Googlers, effectively communicating key initiatives and boosting employee engagement. Managed 30+ events weekly, ensuring seamless execution and exceptional experiences. Played a pivotal role in launching new spaces, creating welcoming events that fostered a sense of community.

Efficiently managed payroll and HR processes while ensuring the smooth operation of a 20-person team. Proactively implemented a successful preventative maintenance program for 550 room property and consistently fostered positive guest experiences.

Successfully opened a 122-room Staybridge Suites, hiring and training 30 team members within two weeks. Achieved top guest satisfaction scores, ranking 18 out of 251 Staybridge Suites within the first seven months. Oversaw all hotel operations, including budget, HR, and inventory management. Managed payroll, recruitment, and employee lifecycle.

Effectively led and delegated tasks as manager on duty, motivating the front desk team to exceed IHG Rewards Club enrollment goals. Opera Property Management System expert, focused on guest satisfaction and problem resolution.