Lauren Riddle Email & Phone Number

Experienced Support Operations leader with a demonstrated history of working in the SaaS & tech industries, specializing in B2B/B2C support & Trust and Safety/Moderation. Highly motivated and results-orientated with years of experience managing teams in various industries. Skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for the effective delivery of outstanding service. Perceptive and confident in making quick effective decisions with minimal information. Able to learn policies and procedures as a guide to making correct decisions. Able to adapt easily and use available manpower and resources, data, and tools to set priorities to ensure the smooth operation of the organization. Maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organization.

Listed skills include Leadership, Writing, Collaborative Problem Solving, Team Building, and 35 others.