Laurence Krajewski, M.Sc.Eng., Mba, Pmp Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, CA

Toronto, Ontario, CA

Raleigh, North Carolina, US

Intelerad provides software solutions and services in the medical imaging industry (on premise and in the cloud)- Lead an organization of 50+ employees and 4 direct reports with responsibility for PMO, Deployment and Training services- Responsible to budget, monitor, drive and deliver professional services revenues- Responsible for the overall PS strategy.

Raleigh, North Carolina, US

Responsible for client success and program management- Created a dedicated program to support the growth of our largest clients through strategy technology- Re-oriented team from reactive activities to strategic account management boosting NPS and growing account revenues- Introduced best practices and a strategic vision for the team to provide industry.

Montreal, Quebec, CA

Responsible for multi-channel digital engagement strategies, mapping the customer journey and leveraging CRM SFDC to increase customer loyalty, retention and increase revenues.Lead the Customer Lifecycle team in developing and implementing: - New customer onboarding and engagement strategies- Up-sell, cross-sell and loyalty activities- Marketing automation.

Somerville, MA, US

Via Science develops AI/ML solutions- Manage and nurture new business development (including Statement of Work, Proof of concept design, testing, training and after-sales services)- Develop customer journey and create go-to-market strategies to increase clients' engagement- Product Owner, liaison between the data scientists and the clients leveraging agile.

London, GB

Responsible for the strategic plan to increase clients loyalty and profitable sales growth in the insurance market (B2B and B2C).Leading the market team in developing and implementing:- new market research and insight, including customer surveys NPS, roundtables, focus groups. In-depth understanding of the Canadian clients and their ecosystem.- customer.

Wigram, Canterbury, NZ

Managed relationship with major distributors and retailers, and strategic orientations for the company in the food industry. Developed plans for new product development.

US

- Global role for a range of strategic innovative products to drive profitable growth in collaboration with operations- Generate new business and market opportunities by leading targeted pilot programs with new customers - Develop market strategy and new processes, manage product cycle and support sales force- Increase clients' loyalty

US

- Managed relationships at customers in UK and France. - Introduced products into high-technology markets, engaged customers, filled the sales pipeline with new growth opportunities.- Sales forecasting, pricing and follow-up. Credit negotiation.

US

- Supporting clients in Southern Europe.- Teamed up with sales and marketing to develop a programme that ensured efforts focused on unique selling points. - Managed technical presence at major fairs, increased clients' engagement and gained 100s of relevant new leads. Received global award for this achievement.

- Provide design and FEA computer simulation solutions to customer applications.- Developed innovative technical and simulation solutions to solve critical issues at key accounts in Europe, Japan and North America.

Mba, Marketing & Strategy

Enterprise Leadership Program

Education record

Engineer, Physics & Mechanics

Latin-Mathematics

Pmp Certification