Paccs Clinician
Current- Understand and utilise the Computer Aided Displatch (CAD) to review call information and support dispatch decisions, including prioritising calls from a clinical viewpoint (such as recommending alterations to dispatch priority) in line with evidence-based practice, national guidelines and Trust policies, ensuring patient safety- Provide remote clinical triage where appropriate, utilising the decision support software provided and offering home-management options or alternative care… Show more - Understand and utilise the Computer Aided Displatch (CAD) to review call information and support dispatch decisions, including prioritising calls from a clinical viewpoint (such as recommending alterations to dispatch priority) in line with evidence-based practice, national guidelines and Trust policies, ensuring patient safety- Provide remote clinical triage where appropriate, utilising the decision support software provided and offering home-management options or alternative care pathway options to safely discharge patients from the care of the Trust- To offer advanced clinical assessment skills to patients via the Emergency Operations Centre (EOC) as required- Actively manage and prioritise referrals using the Computer Aided Dispatch system – Cleric (CAD)Ensure all information provided by patients or callers are entered accurately on the CAD, including additional notes recorded in line with national clinical clerking guidelines- Initiate appropriate actions, utilising appropriate resources, based on information provided by callers- Proactively undertake clinical call-backs or welfare calls on patients where indicated clinically or under current dispatch guidance- Handle calls in an appropriate manner, which is safe, clinically/situationally appropriate and evidence based in line with the needs of the patient- Ensure a high level of productivity for telephone advice calls by proactively monitoring the incident stack and selecting calls deemed suitable for clinical call back Show less