Lauren Dodson Email and Phone Number

- Interacted with 50+ drivers and 500+ customers monthly over 250+ total hours of customer support to ensure a seamless experience for restaurant partners, members, and driver fleet, resulting in 97.6% avg. monthly delivery rate- Created extensive training documentation laying out a plethora of delivery scenarios to train a support staff of 4- Collaborated across partner management, marketing, and finance teams to optimize delivery to diagnose inefficiencies and offer streamlined… Show more - Interacted with 50+ drivers and 500+ customers monthly over 250+ total hours of customer support to ensure a seamless experience for restaurant partners, members, and driver fleet, resulting in 97.6% avg. monthly delivery rate- Created extensive training documentation laying out a plethora of delivery scenarios to train a support staff of 4- Collaborated across partner management, marketing, and finance teams to optimize delivery to diagnose inefficiencies and offer streamlined operational recommendations- Spearheaded delivery range project, organizing zip code data from 15+ cities to identify areas of density for collaboration with marketing to depict the ranges clearly and in alignment with brand standards Show less

- Developed and implemented 5-8 focused email campaigns each month to promote application deadlines and company events, successfully reaching an audience spanning upwards of 6000 individuals.- Created visually appealing social media content for Instagram and LinkedIn, strategically enhancing online presence and engagement, resulting in a notable 4% increase in following.- Evaluated over 1000 applicant resumes for the company's internship program, following strict selection criteria to… Show more - Developed and implemented 5-8 focused email campaigns each month to promote application deadlines and company events, successfully reaching an audience spanning upwards of 6000 individuals.- Created visually appealing social media content for Instagram and LinkedIn, strategically enhancing online presence and engagement, resulting in a notable 4% increase in following.- Evaluated over 1000 applicant resumes for the company's internship program, following strict selection criteria to ensure a fair and unbiased review process for all candidates.- Conducted more than 30 online interviews to garner personal and professional insights, contributing to the development of a distinctive internship program. Show less

- Teamed up with the Marketing Director to meticulously collect and scrutinize data on various marketing materials, spanning radio, news, and Metro advertising; spearheaded strategic initiatives to amplify overall brand awareness and effectively presented research findings through a compelling Capstone presentation to the company's President.Collaborated seamlessly with a dynamic team of 7 to deliver unparalleled support to aerospace, avionics, national security, cybersecurity, and rail… Show more - Teamed up with the Marketing Director to meticulously collect and scrutinize data on various marketing materials, spanning radio, news, and Metro advertising; spearheaded strategic initiatives to amplify overall brand awareness and effectively presented research findings through a compelling Capstone presentation to the company's President.Collaborated seamlessly with a dynamic team of 7 to deliver unparalleled support to aerospace, avionics, national security, cybersecurity, and rail teams; applied expertise in digital media, copywriting, social media, and event content creation to elevate promotional efforts.- Authored engaging internal communications that reached and informed 700+ employees, delivering crucial business updates and noteworthy happenings throughout the company.- Innovatively crafted and designed over 15 graphic mock-ups, injecting creativity to enhance and diversify existing social media content. Show less

- Reviewed 1000+ applicant resumes, adhering to stringent selection criteria to ensure fair and equitable review for all applicants- Conducted 20+ online interviews to gain personal and professional insight to craft a unique internship course- Collaborated with an asynchronous team of 3 to ensure adherence to program timeline

- Collaborated in a team of 5 to design Instagram and Facebook graphics that promote events and courses- Initiated rebranding project across all Forge social media to more effectively communicate Forge values, resulting in a 5% average increase in engagement- Produced comprehensive plans to facilitate Forge community engagement for 300+ students via events such as resume workshops, educational panels, and productive study hours

- Increased social media presence by 3% with upgraded, on-brand graphics - Acquired an understanding of Adobe Premiere Pro in order to edit educational videos, reaching an audience of 4,000+ community members- Created email newsletters in order to facilitate open communication between the 100+ employees

- Gathered and analyzed a comprehensive quarterly marketing retrospective across 40 top restaurant partners, spanning 250+ emails assessing open rate, click through rate, impact of creative, discounting, etc.- Drafted and built numerous email marketing campaigns across 30+ partners, driving 6 average new subscribers each to increase restaurant partner payout

- Conduct weekly practices with children ranging from 3 to 18 years of age- Adjust coaching techniques based on the strengths and weaknesses of the athletes- Mentored a team of 30 athletes ages 3-7 weekly, coaching them in basic cheerleading skills and life lessons

- Perform personnel activities such as supervising and training employees- Assist in running social media, such as Instagram and Facebook, increasing post interaction as much as 10%- Designed customized handwritten signs seen in-store and online by around 200 customers daily