Lauren Sheats Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington, Dc

Responsible for business support operations, systems management, and data analytics, including:• Resource utilization forecasting and various analyses• Project backlog forecasting and pipeline management • Oversight of regional business support processes and functions, including hiring as needed• Process improvements to comply with regional business requirements and to drive efficiencies• Project management of business support tasks• Acquisition support, including conflict due diligence requests, integration project management and ERP systems migrations• Confidential data analyses for various operational committees• Member of global committees for implementations and improvements, including ERP systems• Collaboration with regional finance team on month end close process (project gross margin review), A/R collections, and ERP systems troubleshooting

Washington D.C. Metro Area

• Develop, manage, and enforce firm-wide administrative processes• Train administrative staff on firm-wide processes and issues• Recruit for administrative assistants as the need arises • Oversee firm’s monthly client invoice process• Work closely with other departments (e.g., Accounting, IT, HR) to ensure that their policies are enforced• Oversee and manage the DC office administrative function, including office management• Coordinate with firm leaders on operational and administrative procedures, including sensitive firm matters• Plan internal and external events

Washington D.C. Metro Area

• Provide executive support, including booking travel, managing calendars, time and expense reporting and preparing documents. • Prepare monthly client invoices, including internal and external coordination.• Direct firm wide usage of Cvent online survey platform, including design and execution of invitations for client events and internal surveys.• Provide support to local recruiting team, including degree verification and coordination of recruits’ travel and interview schedules. • Research court case documents using Westlaw and Pacer and internet resources. • Verify and record administrative processes to be disseminated on a firm-wide level.• Plan and coordinate internal employee morale events.• Responsible for maintenance of internal phone system.• Coordinate assignment and distribution of Firm’s MLB tickets to clients.• Provide alternative support to the President and CFO in the Admin Manager’s absence.• Aggregate data from professional staff to produce weekly availability projections.

Delaware

•Supported designer by placing and tracking orders, coordinating with clients, and completing daily office duties.•Created and maintained marketing materials including Constant Contact e-mails, the business website, brochures and business cards.•Assisted bookkeeper by keeping accurate sales and inventory records in Quickbooks.•Communicated and followed up with vendors regarding store and client orders.

•Coached the sales team by delivering prompt feedback, resulting in the top key performance indicators for the district.•Successfully mastered the operations division by reducing shrinkage in 2011 inventory, increasing stock room efficiency, and strictly following all loss prevention procedures.•Developed a thorough and consistent client base that accounted for 10% of personal sales.•Devised new strategies to optimize visual directives without disrupting business.•Analyzed weekly business and partnered with the area manager and district manager to recognize business strengths and opportunities. •Created work schedules based upon sales volume and employee productivity that adhered to the company’s payroll matrix.•Trained new team members in selling methods, company culture, and brand standards.•Consistently ranked in the top 25 in the company for personal sales metrics.

•Utilized practical selling tactics to reach daily sales goals.•Applied knowledge of various products, colors, materials, and functions to understand and fulfill individual customer needs.•Processed new shipments.•Operated the cash register to perform various transactions..