Lauren Hanson Email & Phone Number

Customer liaison to identify and expand opportunities across functions, commercialize content offerings to other teams and regions, and explore marketing and communication channels for sharing Virtual Education offerings and content. They will also benchmark and monitor KPI metrics for success in content, training delivery, and impact, collaborating with each segment stakeholder to collect and analyze data. Also, responsible for developing and executing comprehensive digital growth strategies, conducting market research and analysis, creating, and optimizing digital marketing campaigns, collaborating with internal stakeholders, and staying updated with industry trends to drive digital growth and enhance customer success metrics.

-Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout construction.-Built and established strong partnerships with teams, vendors, and contractors.-Determined project staffing needs and led resource management.-Drafted project construction schedule and updated as the job progressed.-Drove continuous improvement of the project delivery process by providing strong leadership.-Led meetings with internal team members, consultants, and contractors.-Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.-Generated and tracked change orders and other contractual modifications affecting budget and schedule.-Reviewed project risks and devised proactive strategies to avoid potential roadblocks.-Created team objectives and roles with specific goals outlined for each individual.

-Ensure leadership accountability for management of customer end to end product implementation.-Provide expertise as clinical SME for assigned modality and drove clinical expertise across the team.-Work as part of the team to develop post sale customer success management programs for the digital & analytics modality product line.-Establish the LifeCare Solutions (LCS) Clinical Education programs for internal and external customers.-Design and develop novel analytical solutions, consulting package for LCS education team, KPIs for new digital and analytics products, and consulting package for OR, cardiology, and ICU products/workflow. -Assess hospital and business user requirements and accordingly provide bespoke solutions. -Provide customer training courses with relevant professional organizations as well as provide pre-and post-sales support via training course materials for customer and sales team.-Identify shortcomings and accordingly re-design as well as implement process for CES introduction to customers.

Greater Denver Area

-Assisted in implementation and support of systems and technologies deployed to physicians and physician offices.-Recommended process changes that improve the implementation, maintenance, and support of provider-facing equipment and technologies.-Assists in testing physician-related systems for facility-specific requirements.-Proactively rounded in the facility and physician practices to ensure physician support needs are identified and addressed-Analyzed and provided hands-on support for moderate to complex inquiries. Determines appropriate technical group or vendor to resolve the problem and coordinates as needed.-Tracked, monitored, and enhanced provider utilization of HCA technologies, by offering at the elbow support and one-on-one training.-Worked with Provider Relations and Medical Staff Teams to ensure the accuracy or physician data and physician group listings in HCA systems.

-Delivered clinical and operational expertise by providing education and training support within the Diagnostic Cardiology field to clinical end-users-Supported customer’s experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions-Developed and gained knowledge in GE MUSE, MAC CARTS, CASE stress system, and CardioDay applications-Provided Customer service by answering customer application questions through GE Call Center

Lone Tree, Co

- Directed 9 Cardiac Rehab classes and 3 Pulmonary Rehab classes.- Led weights and cool down stretches.- Took resting and exercising blood pressures as well as took pulse ox measurements on patients.- Made phone calls to insurance and patients.- Completed paperwork and put together patients’ charts.-Taught patients who were currently admitted in the hospital about Chronic Heart Failure, and Stent/Open Heart Recovery-Prepared Patients for Nuclear and regular treadmill test-Cardiac Stress Testing Including: Stress Echocardiograms, Nuclear Stress Testing and Exercise Treadmill Stress Testing-Hope Fund Champion of my department-CPOE Champion of my department

Greater Denver Area

-Visual Team member, responsible for - the design and layout of the store -Customized athletic outfits for each individual consumer-Built relationships with clientele to ensure customer loyalty

Fort Collins, Co

- Assisted with Cardiac Phase II and Phase III classes.- Directed warm-up and explanation of all stretches. - Recorded blood pressures, Pulse Oximetry measurement pre and post exercise. - Assisted clients with questions and concerns, informed clients on how to control their stress levels to protect their heart. - Led dumbbell classes and cool down, monitored blood pressure/heart rate before allowing clients to leave.

Fort Collins

Interacted with costumers and leader in loyalty card applications. In addition, I was In charge of apparel sales and keeping apparel organized.

I am an administrative assistant. I scan all paperwork and photos the doctors may have while also handling all of their money that comes in from the insurance companies. In addition, I run errands such as taking deposit slips to the bank.

Fort Collins

- In charge of performing fitness tests on members of Adult Fitness, which includes testing their: Body composition, cholesterol levels, muscular strength, endurance, and flexibility.

Fort Collins, Co

- Led warm-up and stretches, designed and prescribed workout routines with clients- Became proficient in blood pressure assessments. - Instructed on proper machine use, cleaned equipment, and fit ball class instruction.

Master'S Degree, Health/Health Care Administration/Management

Bachor Of Science In Health And Exercise Science, Health

Activities and Societies: Health and Wellness Club, intramural volleyball and flag footballI took many cardiology courses as well.