Lauren Nitroy Email & Phone Number

Burlington, Vermont, United States

• End-to-end website project ownership, managing an average of 12 concurrent projects in different phases, each spanning about 8 months from start to finish. Launched 34 websites (about $500K in total budget) over the last 3 years. Average 1% budget surplus.• Create and maintain project schedules, track deliverables, and establish priorities with internal team, stakeholders and clients.• Architected, implemented and maintain our project management software (ClickUp) to improve our business processes, ensure team visibility into workload and enhance cross-collaboration between departments.• Train new Project Managers on our website development process, lead cross-functional training to the entire company on PMO software and conduct training of new websites to clients. Introduced efficiencies by developing documentation infrastructure for internal and external training.• Refined existing website development processes to ensure project success, and process improvement for future projects.

Burlington, Vermont, United States

Burlington, Vermont, United States

Burlington, Vermont

Williston, Vermont, United States

Remote

• Developed workflow for product launches to ensure smooth product flow into the sales stream, including content, price, positioning and promotion. New product revenue contributed to 10% of all sales from 2015-2018.• Increased organic website traffic by 37% and organic revenue growth by 42% from 2015-2018.• Established and maintained relationships with all e-commerce technology partners and product suppliers; Successfully negotiated an average of 20% lower product cost for best-selling products.• Performed product training/demonstrations and supplemental training materials for internal team. Established and managed internal asset storage for product/vendor assets and content.

Burlington, Vt

• Optimized job descriptions and postings to attract more qualified candidates for high profile roles.• Strengthened relationship between Talent Acquisition Team and Talent Marketing Team.

Pittsfield, Massachusetts Area

• Reviewed and prepared contracts, permits, drafts, cost estimates. • Developed and maintained relationships in order to support bid solicitation, review and award of contracts.• Full charge bookkeeper responsible for accounts receivable and accounts payable.

Lenox, Ma

• Conceptualized and rebuilt website to enhance brand identity. • Increased online bookings of weddings and short-term stays by 200%.• Integrated social media strategy to develop brand awareness.

Shamokin Dam, Pa

• Enhanced and maintained Leadership Susquehanna Valley’s website using WordPress• Increased engagement between the Chamber, members and greater community utilizing social media• Provided administrative support for the Executive Officer• Managed day-to-day operation of the Chamber office

Trevose-Feasterville, Pa

• Conceptualized and designed the franchising brochure which communicates necessary information about Rita’s Franchise Company to potential Franchisees• Planned and executed the annual Alex’s Lemonade Stand Foundation Check Presentation event which received national attention on several media outlets• Developed a corporate social responsibility proposal• Administered the management, growth and tracking of activity on Facebook and Pinterest

Green Lane, Pa

• Improved business promotional material using traditional and new marketing practices• Generated customer rental agreements to record business transactions• Answered phone calls to assist customers concerning the services provided• Assisted manager in day-to-day operational duties

Boyertown, Pa

• Interfaced with customers to process their orders• Certified Treat Team Member for three consecutive years• Complied with franchise expectations in order to achieve national recognition• Contributed to the success of being ranked the #1 store in the United States in 2011

Bachelor Of Arts (B.A.), Communications

Activities and Societies: PRSSA, Resident Assistant, Freshmen Orientation Leader, Student Activities Committee, Susquehanna University.

Education record