Lauren Kleitz Email & Phone Number

Cincinnati, Oh, Us

Performed in multifunctional role overseeing primary and secondary research, project management, analytics, automation, and business process improvement initiatives for innovative provider of cloud SaaS solutions within the higher education arena. Collaborated with cross-functional teams to develop and implement effective qualitative and quantitative research strategies - driving operational efficiency and student success. Own end-to-end primary research initiatives including planning, programming, fielding, and analyzing large-scale survey and focus group efforts.● Managed and executed comprehensive course redesign project for major online learning institutional client, resulting in the introduction or revision of 400+ online courses within five-year span; created centralized repository of data on 75+ course technologies, and introduced clearly defined process for implementing new course technologies with transparent progress tracking and automated approval phases.● Spearheaded revision of course evaluation surveys, yielding a significant spike in student response rate from under 30% to 75%+.● Independently developed and launched project management and reporting system utilizing Smartsheet; delivered customized reports and dashboards to 100+ key stakeholders.

Developing and leading the new online accelerated B.A. program in Psychology.Courses Include:PSY 105 - General PsychologyPSY 201 / MAT 208 - Statistics for the Behavioral SciencesEDU 201 / PSY 214 - Human Growth and DevelopmentPSY 206 - Abnormal Psychology

Crestview Hills, Ky

PSY 105 - General Psychology (online and in person)PSY 218 - Adult Development and Aging (online)

Cincinnati, Oh

Developed and facilitates a professional development program for the XLC on Data Driven Decision Making.

Cincinnati Area, Ky

STAT 750 - Statistics for Managers: A graduate course in the Executive MBA program of the Williams College of Business that focuses on teaching established business executives basic analytical skills and how to accurately convert the insights that have been gained from data into actions that can help improve a business.STAT 500: Business Statistics: A graduate level course covering descriptive statistics, statistical inference, linear regression, auto correlation analysis and forecasting models.MKTG 302: Marketing Research: A undergraduate course covering marketing research, methodologies, and managerial utilization of research findings.BAIS 689: Data Visualization: A graduate course covering data visualization techniques in Tableau and effective business communication through analysis and storytelling.PSYC 231- Developmental Psychology: An undergraduate course on biopsychosocial development across the lifespan from the prenatal period until death.PSYC 221 & 223- Research Methods and Experimental Design I (Lecture & Lab): Basic exploration of the scientific method as applied to psychology. Includes research design and appropriate statistical analyses. Development of hypotheses, design and carry out psychological research, analyze data and interpret results. PSYC 222 & 224 - Research Methods and Experimental Design II (Lecture & Lab): Advanced exploration of the scientific method as applied to psychology. Includes research design and appropriate statistical analyses.

Cincinnati, Ohio

Held a full-time position in the Department of Business Analytics and Information Systems teaching the following courses:STAT 211 - Statistics for Business II: A course in inferential statistics with a focus on hypothesis testing, regression, and time series analysis.INFO 120 - Introduction to Business Technology: A course that aims to expose students to applications of Microsoft Excel in business settings and teach basic Excel skills.

Cincinnati, Oh

Designed and delivered best-in-class market research analyses for clients across a broad spectrum of industries. Executed qualitative and quantitative research with a variety of objectives including market/competitive analysis, product optimization, brand equity tracking, customer segmentation, and customer and employee satisfaction measures.● Employed quantitative and qualitative research methodology including NPS, key driver (PLS, regression, etc.), choice-based conjoint, and descriptive analyses.● Ensured methodological and analytical excellence with particular attention to addressing business needs and generating actionable insights.● Designed and presented comprehensive, visually appealing research reports and Excel-based simulator tools.

Facilitates online courses in General and Developmental Psychology

Cincinnati Area, Ky

Served corporate clients within the FMCPG industry as a senior research analyst for global leader in media research, audience insights, data and analytics. Conducted research and analysis on product pricing, portfolio management, promotional strategy, and consumer demand.● Developed, programmed, and analyzed survey research utilizing quantitative and qualitative methodologies including shelf testing, monadic evaluation, and choice-based conjoint analysis.● Maintained focus on clients’ business needs and objectives, delivering actionable insights and timely results in alignment with corporate vision.

As a graduate fellow in the Department of Psychological and Brain Sciences at the University of Louisville, my responsibilities include: recruiting infants and their parents to participate in research in the Infant Cognition Laboratory, maintaining up to date records, coding videos for infant motor ability, maternal sensitivity, and gaze direction, data analysis in SPSS, R, and Excel, and designing and implementing new research protocols with infant and adult subjects. I am trained both in running habituation and eye tracking based studies. I am also responsible for intreating with the Institutional Review Board, to ensure all of our studies and staff are in full compliance with their policies. Since my arrival at U of L, I have completely overhauled our electronic participant database, improving both its security and functionality by rebuilding it from scratch.

• Graded tests in various psychology courses• Performed literature reviews and created graphs of empirical data• Performed data entry, copying, and filing• Maintained a clean, organized, and well stocked lab and office space

Independently tutored students in Statistics, Experimental Design, General Psychology, Developmental Psychology, Physiological Psychology, Abnormal Psychology, Clinical and Counseling, General Biology, General Chemistry, World Civilizations, and Latin

Greater Chicago Area

• Worked on the creation of an animal model of post-myocardial infarction depression• Injected, anesthetized, and euthanized male Sprague-Dawley rats• Assisted on open heart, viral injection, and telemetry probe implantation surgeries• Sliced, immunohistochemically stained and optically analyzed prefrontal cortex tissue• Assisted in the development and application of a Pavlovian fear conditioning and extinction paradigm• Performed extensive data entry and analysis

Master’S Degree, Customer Analytics

Master Of Science (M.S.), Experimental Psychology, 4.0

Activities and Societies: Golden Key Honors SocietyCognitive Developmental Sciences Track

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psi Chi, Delta Epsilon Sigma, Student Government Association (SGA) Executive Vice President, Member of the Psych.

Commonwealth Honors Academy

Activities and Societies: ChoirThe Common Wealth Honors Academy is a summer program that gives rising high school seniors with outstanding.