Lauren joined the California Housing Partnership in 2018. As Senior Housing Finance Consultant, she provides financial consulting, technical assistance and training to our nonprofit and government partners. She has extensive experience evaluating and developing strategies for older asset portfolios and has direct experience with a wide range of affordable housing finance tools including LIHTCs, tax-exempt bonds, and virtually all public funding programs administered at the local, state, and federal levels. Lauren is a frequent conference speaker and has presented on a variety of topics including portfolio analysis and management, Year 15 investor exits, re-syndications, and occupied rehabilitation and relocation strategies.

2017 - 2018Housing California Rent Control Workshop NPH Conference Rehabilitation Workshop Appointed to the Richmond Rent Board CHP Board MemberRecipient of the Sister Lillian Housing Justice AwardSecured competitive Measure A-1 Alameda County Housing Bonds for Rehabilitation ProjectClosed financing on $100m+ rehabilitation of HUD Senior Construction ProjectCompleted construction on $16m rehabilitation of 50 unit building on time and under budget Prior Years Results and Accomplishments- Completed 2 Y15 investor exits requiring sale through escrow and calculation of investment assets and earnings- Applied and awarded Tax Credits and Bonds for a rehabilitation project in San Francisco with a total transaction cost of $42m- Developed scope of rehab including selection of General Contractor, Architect, and Owner's Representative within the $7m budget- Analyzed 11 projects for syndication feasibility; Completed analysis of 3 scattered site projects and prepared them for financial application readiness- Developed transition process for operating properties to go through syndication and rehab- Attended trainings for re-syndication using tax credits on existing low income housing and 2 HUD trainings on using tax credits on older federally financed properties- Completed rehab of a project in anticipation of the investor exit. Included developing the scope, gaining approval to utilize reserves, and completing on time and on budget.- Conducted competitive RFP for investors and lenders. Ultimately selecting partners which resulted in additional $1m in equity and lower than projected loan terms.

2014 Results & Accomplishments- Completed 4 Y15 transactions including negotiating from a $100,000 liability to $1- Collected over $1.2m in Partnership Management Fees- Presented at Housing California Conference on Y15 transactions- Sponsored a Relocation Workshop at the NPH Conference, participated in the NPH Workshop Selection Committee- Assisted with the refinance of 2 HUD 202 mortgages to conventional debt- Prepaid a HUD 236 Mortgage securing Enhanced Vouchers for 90% of the residents- Secured HUD 811 Vouchers for 2 properties in Alameda County, over $500,000 in subsidy- Completed a comprehensive evaluation of 120 properties to determine eligibility for LIHTC syndication creating an initial pipeline for the Portfolio Syndication Department Prior Year Results & Accomplishments- 10 PV and Solar Thermal systems completed, gross cost of 8 installations was $1.9m, utilized rebate programs to realize a savings of over $1m- Presented Asset Management Workshops at the AHMA and NPH Conferences- Negotiated a Y15 transaction from a $1m loss down to $70k- Refinanced a property to capture $500k in equity for repairs, $250k to Mercy and saves $30k in annual debt- $1.6m in Partnership Management fees in 2012- $1.6m in ground lease payments to Mercy Housing in 2012- Completed 9 Y15 transactions- Presented the Marketing Strategy workshop, New Development Transition workshop, and the Investor Exit workshop at the NPH Conference- Participated in the policy workgroup to bring new legislation AB1699 to fruition- Received $1m in Asset Management Fees in 2011- Garnered $1.2m in San Francisco Mayor's Office of Housing Green Retrofit Initiative grants for 5 properties- Presented at the Housing California Conference in 2012- Completed playground rehabilitation with $100k CDBG grant from Alameda County- Financially stabilized 2 properties for watch-list removal- Shepherded transition of property ownership with the St. Vincent de Paul Society

Asset and Property Management - Steward a portfolio of 35 properties representing over $333 million in net assets. Work closely with the property management agent and financial services to ensure the health and viability of each asset. Troubled Asset Administration - Lead joint vision teams for troubled assets to develop goals and institute action plans cross functionally in conjunction with Property Management and Resident Services. Develop consensus among diverse interests to stabilize the asset. Secure additional funding sources when appropriate; manage operating and replacement reserve utilization. Real Estate Development - Evaluate and provide feedback for potential new developments. Participate in presentations to respond to Requests for Proposals. Advise architectural teams on building layouts and finish schedules. Participate in transition teams to bring new projects into operation. Capital Projects - Evaluate long rage capital plans for the portfolio through Capital Need Assessments. Applied for and secured funding for over $200,000 in capital projects through competitive RFP process. Oversee construction projects up to $450,000 working with a team comprised of architects, construction manager, professional consultants, property management and contractors. Budget/Finance Administration - Review monthly, quarterly and annual financial statements. Develop and review annual operating budgets for portfolio. Review annual audited financials, calculate surplus cash flow, and distribute to lenders, owners, and regulatory bodies.Career Development - Earned a Master of Nonprofit Administration at the University of San Francisco, Regular attendance at NPH/LISC Brown Bag trainingsRecognition - Recipient of the Spirit of Mercy Award

 Property Management – Maintain the fiscal health, administration, and physical facilities of 10 properties consisting of 750+ units of rental housing. Provide leadership in the development of property goals related to the health of the overall community. Oversee maintenance of physical condition of properties according to Mercy standards.  Personnel Management – Directly supervise 7 Site Managers. Responsibilities include interviewing and hiring employees; planning, assigning, and directing work; appraising performance; rewarding, disciplining, and terminating employees. Coordinate and facilitate training among site personnel, including training staff on property management and accounting software.  Budget/Finance Administration – Prepare annual operating and capital budgets for properties with a total income of over $8 million. Review monthly operational statements and prepare variance reports to ensure that key performance goals are being met and the operations remain within the budget. Assist with the audit process by supplying property performance and historical information; troubleshoot problem areas and resolve conflicting information. Monitor the use of computer applications and data entry at the property level and control AP payment selection on accounting software.  Monitoring & Compliance – Monitor property management plans and site operations. Oversee leasing and occupancy procedures at properties as well as the resident selection procedures to assure compliance with regulatory agencies and applicable federal, state and local laws. Report to property boards and the Regional Board on property operations as requested. Coordinate with the appropriate central office department to monitor site compliance with regulatory agreements and requirements. Keep current on local, state and federal issues related to the properties and disseminate the appropriate information to site personnel.

Policy and Procedure Design and Implementation – Developed in conjunction with the Director of Property Management the implementation of company wide policies and procedures to standardize property management operations. Created reporting tools to ensure compliance with policies and procedures. Worked closely with the Accounting Department to develop a monthly reporting strategy that effectively met the needs for data collection and ensured the accounting process was uninterrupted.Property Management – Maintained the fiscal health, administration, and physical facilities of 13 properties consisting of 450+ units of rental housing. Responsible for the overall direction, coordination, and evaluation of the properties. Planed long-range schedule of major exterior/interior physical repairs on units. Personnel Management – Directly supervised 8 Site Managers. Acted as advisor to Property Supervisors, ensuring general conformity of company and industry practices, disseminating knowledge of OCHM properties, and creating a team approach to group learning and problem resolution to increase knowledge base and efficiency. Budget/Finance Administration – Prepare annual operating and capital budgets for properties with a total income of over $5 million. Reviewed monthly operational statements and variance reports. Conducted analyses of management and maintenance costs to determine areas where cost reductions can be effected. Reporting & Communication – Interfaced with appropriate regulatory agencies; developed and communicated periodic reports to regulatory agencies, limited and general partners, and owners. Reviewed occupancy reports to ensure that applications, selection of tenants and assignment of dwelling units are in accordance with rules and regulations. Prepared reports and information for OCHI and individual property board perusal.

Business Development - Developed an internal process that increased the efficiency and reach of NHA's Section 8 units that led to a 42.4% increase in occupancies and 90.5% increase in potential candidates. Due to these changes, Section 8 sourced revenue increased by $164,619 per annum. Database Management & Statistical Reporting - Evaluated the eligibility of applications, maintained 5 federal and state waiting lists representing 811 applicants and reported annual statistical housing populations to HUD. In addition, developed database functions, maintained a database for over 800 applicants, and gave database trainings for NHA employees.Recognition: Commended by MA DHCD regarding the efficient and effective maintenance of MRVP housing statistics. Policy & Procedures Liaison - Developed, processed and presented interpretations of federal and state regulations to create NHA policy and to increase NHA employees' comprehension to assure proper application of new policies and procedures.Tenant / Landlord Conflict Resolution - Through the knowledge of Section 8 policies, amicably settled disputes between tenants, landlords and NHA. Required to act on behalf of the NHA during arbitration procedures against tenants and/or landlords. Project Management/Development - Responsible for tenant selection, coordination of new lease ups and admissions, annual reviews for over 450 tenants, and the execution of contracts with landlords. Developed a briefing presentation for new tenants.Community Building - Interacted and coordinated with other housing authorities for tenant relocation as well as creation of community awareness of low-income populations through presentations and participation in community meetings.Career Development - Nan McKay and Associates Courses: Section 8 Update and Advanced Rent Calculation.

Project Management/Development - Responsible for site selection and evaluation and the onsite supervision of youth corps members. Also served as the liaison between the BYCC and Boston community.

Project Management/Development - Developed programming for the Afterschool program at the Mission Hill Pilot School. Data Management & Statistical Reporting - Prepared reports that tracked and evaluated team and service accomplishments.Community Building Liaison - Developed and managed community service days, corps recruitment and fundraisers.

Community Building - Developed and implemented numerous community service projects in California, Oregon, and Arizona. Environmental Awareness Education - Conducted an environmental and geological education camp for middle school students.Service Learning Liaison - Created awareness of NCCC. Educated and integrated team members into communities they served.Data Management &Statistical Reporting - Created project reports outlining the goals and accomplishments for each project.