Elle Neatherlin Email & Phone Number

San Antonio, TX, US

Partnering with customers from local, state, and federal government with their digital transformation journeys on the Pega platform. Providing oversight, contract negotiation, staffing, and delivery support to all of Stratosphere’s delivery work. Establishing delivery practices while focusing on serving our clients well and positioning employees for.

San Antonio, Texas, United States

Served as the Lead and co-Product Owner (PO), overseeing the delivery success of multiple Agile teams in a complex operating environment. In my role, I am responsible for the successful migration of multiple government clients into a newly-established Pegasystems (Pega) solution. While piloting a series of expediated delivery teams, I also provided thought.

San Antonio, Texas

Served as Project Manager for a major enhancement release of a ServiceNow-based IT solution (ITSM). Also served as proxy Product Owner for the client, participating in all Agile ceremonies and responsible for Release Planning and Product Backlog Refinement. In this role, I was responsible for project financial outcomes, the functional design of all user.

San Antonio, TX

My success in my prior roles at Accenture offered me an opportunity to be the Release Lead for a new Accenture project. In this role, I have been responsible for the major release and enhancement work of an online system for a federal government client. Since managing the initial standup of this system which went live in mid-2016, I have been responsible.

San Antonio, Texas Area

This hybrid role allows me to act on a variety of skills. First, I am responsible for taking a critical look at system and business processes and recommending/deploying changes to make a Federal project more efficient and effective. Second, I am responsible for the development, execution, and management of a software training effort for our Federal Client..

San Antonio, Texas Area

In multiple roles/positions, I worked with a talented team of colleagues to execute the day-to-day tasks to operate federal programs. I've designed and executed of outreach/training strategies necessary to communicate a complex program to partners nationwide. Strategies included outreach calls, forums, presentations, newsletters, virtual training.

Responsible for client interaction, order management, and tying up any loose ends that arise as the nature of running your own business. While SHAM bakery has closed its doors, I continue to be passionate about cakes, learning new techniques, and happily make cakes from home for friends and family.

Responsible for business development, customer care, and office management of the Outpatient Rehabilitation Center of Northeast Baptist Hospital. Also responsible for business development for the outpatient Wound Healing Center with hyperbaric medicine.

I contributed to the development of media plans, marketing strategy, and industry research to best serve our clients. I also managed projects, and initiated efforts to manage the social media and online reputation of Texas Creative and its clients.

I handled the front office operations and assisted with the coordination and editing of proposals.

I was the primary file clerk to one of the firm's partners. I quickly learned the basics of the legal world in order to effectively organize case documents for up to five attorneys at a time, catalog active cases, and file documents with the Court.

I assisted with PR efforts for clients in a variety of industries by researching, writing, and distributing press releases, accompanying clients to media events, acting as a media coordinator for events, and compiling a media directory for San Antonio and the surrounding areas. Most importantly, I worked hard to absorb I could in the glow of the incredibly.

B.S., Business Administration

Activities and Societies: Marshall School of Business USC Trojan Marching Band

Education record