Lauren Mooney Email and Phone Number

Key achievements: • Led evaluation review of all HR communications, systems and tools to streamline processes and create a community of sharing and learning, enabling HR staff to better manage organizational change.• Set strategic direction for 500+ global HR staff to more effectively collaborate, learn and communicate, leading to a stronger network of proud and engaged HR professionals; transitioning to a full-fledged Community of Practice. • Led global consultative process to reduce complexity and content of digital libraries so all staff have access to most current and relevant information in one library. • Advised on global implementation plan for the organization’s largest consultative exercise analyzing World Vision’s overall well-being and effectiveness.• Led change management process from email collaboration to use of online tools.• Implementing new user-interface so that staff can more easily find and understand documents.• Providing technical leadership for creation of global policy database in partnership with key stakeholders across entities with a goal of ensuring standardization across policies.• Managing Chief People Officer’s digital communications across all internal channels, focusing on leading HR staff through global strategy change process; Introduced new innovative systems for communicating.• Establishing benchmarks for systems usage.

Engaging the 45,000 staff in nearly 100 countries who work for World Vision, a US$2.8 billion non-profit/NGO that has been addressing poverty and injustice since 1950. Key achievements: • Set strategic direction for 200+ communicators to engage staff more effectively, equip leaders as communications experts, collaboratively address problems, and implement best practices• Led 500+ hours of one-on-one or large group training sessions for staff and leaders on communications skills or systems• Analyze and report on key metrics and insights gathered from internal campaigns• Manage internal blog to amplify the voices of staff to tell a cohesive, strategic, and inspiring organizational story • Provide solutions that help to enable 2,000+ leaders to communicate effectively via digital global internal channels• Produce and help to edit digital global newsletters with an increasing focus on aligning measurement and insights; more than 500 newsletters produced and edited to date• Advise on global communications guidelines and protocols, including how to communicate internally during emergencies and how to launch large-scale internal campaigns• Develop and execute strategic internal communications plans and change management approaches for various teams, leading to proven greater alignment in messages and engagement among staff • Advance the use of digital tools, including the global intranet, to engage staff by testing and implementing tools and virtually training staff on how best to use them; examples of tools: SharePoint, Yammer, Mail Chimp, Whatsapp, metrics dashboards, staff blog, e-learning platform and other mobile technologies • Serve as a peer advisor for young leaders in the organization, helping to develop their leadership skills; mentor new internal communications staff• Serve as a member of a peer collaboration group, advancing and promoting the learnings from successes and failures within the organisation.

Recruited by another team within World Vision International for a short-term secondment during the launch of a global system. Recognized for my coaching and capacity building skills, and my ability to influence Communities of Practice and Knowledge Management leaders. Key achievements: • Led more than 50 hours of one-on-one or large group training sessions with staff who had varying skill levels; trained non-native English speaking staff• Influenced global teams to develop solutions that helped staff to learn and do their work more effectively• Advised on best practices for developing a training center • Served as champion for knowledge management experts• Managed staff member who back-filled for me

Provided crucial communications support to executives and a global team of 40+ staff during a transitional time of resetting strategy, innovating digital systems, and restructuring the team.Key achievements: • Created the first-ever orientation toolkit for global communicators which laid the foundation for developing a formalized approach to on-boarding communications staff • Planned and executed a week-long communications event in Bangkok, Thailand, attended by 400+ staff from around the world; digitized the registration process; worked closely with the Chief Communications Officer to implement event plans and ensure alignment with goals • Contributed to developing a five-year global communications strategy by supporting five international executives simultaneously

• Wrote more than 200 book, film and music reviews for various publishing clients to help with readers better understand product trends • Wrote cover story for Azusa Pacific University’s monthly magazine, connecting a student’s unique story with the university’s mission

Served in progressively advanced roles to provide communications, training and membership engagement expertise at a trade association with 10,000+ international members who represent a US$4 billion industry.Key achievements: • Developed and implemented systems and messaging standards for the association's digital communications channels.• Edited and wrote sections of a profitable 52- to 84-page full-color monthly magazine, a weekly e-newsletter, Web content, press releases, event communications and online training courses for the association’s members • Served on advisory team for implementing the first-ever association-wide e-learning platform with the goal of enabling members to learn best practices, improve business skills, and further impact around the world• Served as frontline “ears” of the organization to fully understand member needs, introduce new solutions, and communicate benefits of solutions• Supported five executives simultaneously to achieve business goals by streamlining processes, increasing efficiencies, re-evaluating workflow processes, implementing new technology and building industry relationships

Recipient of the annual Ross Hazeltine Travel Grant, which is awarded to one outstanding student graduating from the School of Journalism; requirement of grant is to travel outside North America for an extended period of time and use journalism skills to report on social justice causesKey achievements: • Brought public attention to the shifting trends and societal issues surrounding China’s one-child policy, including the impact of international adoption on multiple generations of Chinese nationals • Photographed and wrote about the children and families whose stories often go unheard due to social injustices, including infants who were killed because they were unwanted • Worked with a start-up organization to engage Chinese citizens on the importance of domestic adoption and to help to change cultural stigmas against unwanted children• Helped to inspire future students to seek exposure to global issues

• Produced more than 5,000 graphic design projects for hundreds of clients across the country so they could increase their businesses • Met rigorous production schedules to achieve results • Helped to shape the future of a young company trying to find its place in an increasingly competitive market by offering communications guidance and value proposition insights

• Wrote a monthly column for the award-winning daily student newspaper• Worked with the editor to find proper tone and voice so as to best reach the newspaper’s key audience • Met publishing demands and deadlines