Ea To Group Ceo
Birmingham, United Kingdom
Provision of EA support to the Group CEO and management of the company’s back office operations. Key Achievements and Projects- Managed project to review and develop company contracts and policies, improving governance - Designed and implemented staff induction process, increasing policy adherence and team ‘readiness’ - Streamlined finance and performance management processes, subsequently retrieved £500,000 of outstanding client payments - Improved HR processes (sickness, performance management, holiday), increasing staff engagement - Managed project to refresh website, and develop and implement strategic marketing plan - Developed IT processes, support and controls, increasing cyber security and team performance - Negotiated larger office space at reduced cost Role: - EA duties: professional and personal diary management, inbox and task management, created communications, delegated approvals, travel, processed expenses project assistance meeting and committee organisation: teleconferencing facilities, logistics, catering, compiling/ circulating documents, minute taking and action lists - Developed and enforced compliance of the Group’s internal policies (finance, HR, data security, IT) - Developed and managed performance management systems- HR duties: recruitment, new staff induction, issuing contracts, sickness, annual leave, performance management and pension scheme administration - Relationship management with accountants on all aspects of finance inc. payroll, budgets and billing - Responsible for upkeep of legal company requirements (insurance, HMRC etc.)- Oversaw IT systems and software, purchasing equipment, team training- Worked with Board to develop and deliver the company’s strategic marketing plan - Developed and maintained company website and social media presence - Scheduled meetings, preparing agendas and papers, carried out research, minute taking - Managed all general company administration and office management