• Identify customers’ needs and suggest relevant products as well as provide them a start to finish positive experience, through quality customer service.• Collaborate with customers to achieve their marketing goals by taking time to proactively understand their needs and suggest new ideas and methods on how to grow their brand.• Achieved a 400% growth in sales for the Greek Life market within a 12-month period through relationship building, networking, and providing above and beyond service to over 12 fraternal organizations.• Represent company at Bryan/College Station, community wide events such as The Big Event, Songfest and Texas A&M Game days to provide logistic and administrative support.

•Managed Human Resource functions for the Brazos County office staff and individual agents.• Assisted franchise owner and individual agents in developing an office system to organize and store transactions, contracts, and client agreement documents.• Scheduled workshops for agents to attend that covered topics such as sales techniques, marketing strategies, legal updates, and the benefits of social media.• Created new media material and implemented new avenues for agents to effectively advertise listings, attract more clients, and enhance the visibility of both clients' properties and their real estate services.

•Developed compelling graphics for advertisements dedicated to LinkedIn to promote the company within the oil and gas industry.• Proactively engaged with company clients at industry events to expand my knowledge and foster valuable connections with industry leaders.• Implemented monthly goals to grow followers by sharing facts about the industry and highlighting employee success stories on social media platforms such as LinkedIn.

• Handled invoices for over 150 nursing homes and hospitals in Texas and Louisiana to ensure on time delivery of necessary medical supplies for their residents. During 2020 this was an essential part of my job as the need to obtain medical supplies was crucial to our customers and their patients, and required a great deal of collaboration among vendors, office staff, sales reps, and the healthcare facilities we supplied.• Organized and input patient’s documentation into online portal for hospitals and nursing home representatives to access in a timely manner.• Assisted sales representatives in growing their market presence in and around the Houston area by seeking out leads and setting up appointments for reps to meet with individual owners and managers of nursing homes and hospitals.• Assisted with daily office and human resource tasks such as answering phones and emails, greeting customers and training new employees.• Planned and assisted in implementing weekly meetings with sales reps and staff to ensure smooth operations to reach monthly goals