Lauren Sykes Email & Phone Number

Odessa/Midland, Texas Area

Odessa/Midland, Texas Area

• Prepared, organized, and coordinated client paperwork, workflow, problem resolution and follow-up before/after appointments with the financial advisors.• Handled routine matters with clients for their accounts that include communicating trades, ACH fund disbursements, journal requests, etc.• Researched and resolved client service problems by contacting third party vendors and wholesalers.• Performed general administrative and support functions. • Covered duties of Administrative Assistant during their absence.

Birmingham, Alabama Area

• Consistently exceeded quarterly activity goals- Averaged 112% activity for 2013 and 116% activity for 2014 which includes metrics that measure the entire sales cycle from account penetration to delivery: cold-calling, meetings/manager interaction, obtaining new business, and contract/permanent placements.• Managed and sold I.T. placement & consulting services to IT industry clients from mid to enterprise accounts. • Directly responsible for fostering and maintaining relationships with prospects at all levels of management and/or human resources.• Penetrated accounts by marketing via cold calls, email, and referrals. • Met with prospects to uncover needs and buying motivations through strategic questioning and listening. • Negotiated pricing, guarantees and other contractual terms for working with new companies• Negotiated labor rates, benefits and relocation packages for consultants and new placements• Provided ongoing account management and pipeline development. • Created individual account strategies and action plans to organize activities and guide efforts for each account• Oversaw all service delivery within account base requiring strong teamwork and communication skills. • Responsible for developing a solid understanding of the IT industry and technical concepts including the application of technology within an enterprise business environment.• Delegated and managed recruiting efforts with 3+ in-house recruiters, as well as assisted in recruiting efforts when needed.• Updated and maintained recruiting activity via Customer Relationship Management/Applicant Tracking System

Birmingham, Alabama Area

• Hired on to help in the launch of the Birmingham, AL satellite office (HQ in Nashville, TN)• Consistently met/exceeded quarterly activity goals- Averaged 110% activity goal for performance metrics that measured candidate contract/permanent placements, cold-calling, new candidate interaction, candidate retention, resume submittals, and client interviews for 2012 fiscal year• Met/exceeded gross profit goal Q2 and Q3 with less than one year of recruiting experience and was promoted to Business Development Q4 • Provided IT professionals with marketable opportunities and/or applicable resources and guided them in achieving their individual business pursuits. • Ensured the needs of the client were being met by utilizing sourcing and screening skills throughout all levels of the staffing process. • Explored new sourcing avenues daily by social networking, through contacts, referrals, third party companies, free networking websites and creative avenues.• Coached, mentored, and guided candidates through the hiring process.• Provided support through the job search process by critiquing and editing resumes, educating candidates on skill sets, and career path discovery.