• Overall company digital transformation ($250M+ plan): --- Mobile first approach --- Customer journey & customer centric --- B2B & sales animation --- Employee engagement --- Owners & Partners focus --- BI & Analytics --- Start-ups & Innovation• Multiple mergers & acquisitions, including Fairmont/Raffles/Swissôtel ($2.9B)• Major sourcing projects, service centers implementation local/near/off shore ($50M+)• Spin-off of hotel asset company (~1,000 properties, $6.6B asset value)• IT architecture redesign & Infrastructure transformation (API, ESB, hyper-virtualization…)• New application & application modernization (e.g. SGBD to NoSQL, cloud migration)• Management of digital innovation (partnership with schools & start-ups, hackathons….)• PCI-DSS & GDPR compliance

• Responsible for the adaptation and the implementation of a Property Management System (PMS) for 1,100+ hotels in North America (Motel 6, Studio 6); including interface with Central Reservation System, integrated credit card solution with centralized signature capture• Work with franchisees, asset managers & owners on brand standards, capital needs…• Directly involved in PCI-DSS compliance for Accor North America• Management of IT activities related to hotel openings, closings, transfer of ownership… • Awarded several years in a row as "best corporate Dept" from Quality Plan Survey• Responsible for the implementation of an ID-Reader solution that dramatically reduces check-in time and significantly improves data quality

• Full reconfiguration of all Sofitel & Novotel hotels to meet Accor standards (awarded a “Bernache” in 2005 – the highest honor given by AccorHotels Worldwide Recognition Program)• Project management for Opera PMS & Micros POS roll out

• Reporting to Group C.I.O.• Recruitment of over 120 associates, management of HR functions• Strong involvement in initial accorhotels.com web projects (from spec. to hosting)• Active role in the launch of the roll out of Worldwide standards: "Accor Referenced Solution" • Implementation of an intranet time sheet (400 projects for over 250 persons)• Building of a dedicated Project Management training course• Management of a $50 Million budget

• Implementation of activity follow-up tools for call centres allowing significant improvement of service quality while reducing the cost per reservation• Implementation of private label reservation services (awarded a "Bernache" in 1995)• Strong involvement in the definition, conception, third party management and implementation of a worldwide reservation system ("TARS"), including hosting negotiations• Conception and implementation of an incentive for Travel Agents ("VIP Check-in") • Full project management of Travel Agency Commission Settlement • Implementation of a reservation voice processor• Direct management of over 100 employees in 7 countries

• Implementation of an innovative IT solution to collect data from cash registers to analyze sales, control food cost ratios and menu engineering • Development of an IT program to automate 10-year Business Plan for new restaurants

Various positions and responsabilities in restaurant division: -Operations-Marketing-Finance

InternshipsComputer salesOn site installation for major accounts