Lauren Yawn Email & Phone Number

Duluth, Georgia, United States

Tucker, Georgia, United States

● Helped manage day to day office and field operations to ensure quality assurance of services● Answered phones and conducted intakes, took after-hours and weekend emergency calls, scheduling issues, and client referrals/intakes● Effectively established a rapport with caregivers and clients● Assisted with scheduling shifts by matching caregiver qualifications and availability to clients’needs● Created and maintained caregiver schedules and databases● Scheduled client appointments/visits according to care plans and caregiver availability● Contacted care providers and clients regarding day-to-day changes● Managed client services as outlined in agreements and care plans● Conducted new employee background checks and all initial screenings● Assisted caregivers with continued education and maintaining certification due dates● Kept all caregiver/client charts up to date● Provided general IT assistance to caregivers/clients remotely and in office

Athens, Georgia

● Creating flyers, shelf talkers, business cards and any other marketing materials● Bank deposits and account management● Budgeting● Taking staff ideas and complaints● Crisis management● Running and printing numbers for stylist retention rates and sales● Monthly individual staff meetings● Product inventory● Communication with reps for ordering● Salon supply inventory and ordering● Emergency supply runs ● Salon email upkeep● Salon front end aesthetic and design, merchandising● Presence on the front end to assist stylists and support staff● Creating schedules for support staff and stylists

Athens, Georgia

Athens, Ga

• Provided exceptional customer service• Managed large financial transactions on a daily basis• Expanded interpersonal skills by developing relationships with customers• Developed excellent time management skills while attending school full time• Provided exceptional knowledge of products and services provided by Michael's• Taught drawing and painting classes to custome

Store 1175

Providing customers with help in finding materials for their projects and giving crafting advice.

Handled food and beverages in the restaurant and provided customer service.

Created ice cream and sandwich concoctions, cleaned the shop and provided excellent customer service to guests.

Bachelor Of Fine Arts (B.F.A.), Drawing

Activities and Societies: Cinematic Arts Division of University UnionGraduated with a Bachelor of Fine Arts in Drawing from the University.

Art/Art Studies, General

Activities and Societies: Art ScholarsCompleted all general education for undergrad.