Laurice Alcaide Email & Phone Number

BGC Taguig Philippines

- Monitor month-end activity and team's performance.- Ensure escalations are close out properly and on time. KPIs were met base on the target plans.- Led staff meetings to delegate tasks, workloads and assess priorities and issues.- Remained knowledgeable in latest guidelines and best practices to ensure delivery of regulatory compliant service.- Review.

BGC Taguig Philippines

- Managed to closed out an audit point related to Balance Sheet Substantiation. This was immediately implemented across teams.- Worked directly with every Legal Entity Controllers for around 150 entities involve globally aiming transparency on the Central Cash Settlement process.- Directed the team to have standard accrual booking working file resulting to.

BGC Taguig Philippines

• Process Streamline champion of the team & Client Centricity awardee for October2018 by working on together with Legal Entity Controller into possibility of eliminatingunnecessary process without compromising the.
• One of the leads who collaborated with the other team to train group of people increating back-up/support system catering inter-company process.
• Engaged with the team who initiates process improvements to decrease time-spentand increase efficiency, which was implemented in the team, Innovation awardee forOctober 2017.
• Manage and collaborate with the stakeholder to update the process methodology by challenging the current process, Integrity awardee for August 2016.
• Accepted challenging processes despite of being new to the team, Spot awardee forDecember 2015.

Cyperpod Centris Three-North Tower Edsa cor. Quezon Ave, Quezon City

• General Ledger
• Pioneered the Data Assurance process as well as the Blackline Administrator from retained team in less than two (2) months
• Contributed 12 Standard Operating Procedure (SOP) and 8 SAP and Blackline guides while knowledge capture is ongoing.
• Facilitated balance sheet reconciliation software (Blackline) covering 217 active users with 134,478 general ledger accounts for the whole North America region
• Engaged in Global Process Improvement for Blackline which goal is to obtain global policy, purpose and procedure for all accounts together with the process on how to prepare and approve/review reconciliations, account.
• Collaborated with the whole RTR team to successfully transition the work with BPO

Gateway Tower I Cubao Quezon City

• Project – Pathfinder
• General Accounting Ops Analyst - Asia Pasic Japan Region (Malaysia & Indonesia Accountant)Function:
• Responsibility for activities assigned by the GA Lead.
• Manage two (2) different countries (Malaysia and Indonesia) doing both the end to end activity.
• Prepare and post Journal Entry (around 120 entries on a monthly basis and around 180 entries on a quarterly basis) with 100% accuracy.
• Manual/Automatic reversal for Accrual entry.

Gateway Tower I, Cubao Queaon City

• Project – Pathfinder (North America Region)Customer Service Representative
• Recommended by clients in terms of the extent of assistance provided
• Focused on escalated emails to avoid hitting the SLA
• Contributed an idea resulting to cost saving of around PHP 680, 000.00 in a yearInvoice Processor
• Utilized the working hours in processing more than 60 invoices via Oracle System while 40 invoices via SAP system in a day, this includes Adhoc activity
• Supervised invoices of a critical vendor – reconciliation of the GRIR (receipted vs invoiced)