Laurie Backes Email & Phone Number

Greater Minneapolis-St. Paul Area

Broad-based business knowledge in both medical device companies and hospital environment. Problem solver focused on streamlining processes, improving productivity, and ensuring data accuracy. Customer focused with experience working across all levels of the organization.Major projects have included: automating benefit enrollment for new hires and annual open enrollment; developing auditing and reconciliation processes for benefit deductions and insurance charges; providing data analysis for salary surveys and compensation reviews; and auditing patient charges for durable medical equipment.

Coonrapids, Mn

Developed reports and analyzed data used in strategic business decisions. Managed key components of surgery data within EPIC's electronic medical records system, including surgeon authorization, block time, and preference lists. Audited surgery data to ensure accuracy and compliance with regulations.• Worked with Allina Supply Chain and suppliers during product conversions, ensuring supplies were set up properly in EPIC and that surgeon preference lists were updated to reflect changes.• Served as on-site technical support for surgery module of EPIC, translating issues between operational users and corporate technical resources, identifying root cause of issues and finding solutions.• Member of Allina Surgical Reporting Integrity team, tasked with developing standardized surgical data across Allina. Provided requirements and served as validation tester for Surgical Dashboard developed to give management immediate data on key operational measures.• Coordinated key aspects of EPIC implementation for a new surgery center, the move of Mercy Operating Room and the Endoscopy Department's conversion to the surgery module. Ensuring supplies, instruments, surgeon's block time and preference lists were set up correctly prior to go live. • Assisted supplier representatives and hospital leadership gathering quality, length of stay, and supply cost savings data needed to support acquisition of major capital equipment.

Led surgery support functions, including purchasing, inventory control, scheduling, and instrument processing. Coordinated budgeting, financial analysis, and information system needs of department.• Provided leadership to surgical teams addressing instrument, inventory, and system data integrity issues. Projects included implementation of IMPRESS bar code tracking system for instrumentation, relocation of surgical warehouse, and transfer of inventory and surgical pick lists to EPIC's electronic medical records (EMR) system.• Led efforts within department converting products to preferred suppliers and to comply with new product approval process, saving significant costs and reducing inventory items stocked.• Represented United on Allina Surgery Supply Chain Committee, providing input for new vendor selection and contracts.• Managed annual year-end physical inventory counts, complying with corporate financial requirements without impacting surgery schedule.

Provided Supply Chain Management expertise to start up medical device company. Performed purchasing, materials planning, and warehouse and distribution activities to support US clinical trial sites and international distributors.• Developed and managed ISO / FDA compliant supply chain systems and procedures allowing for International Organization of Standards ISO 9000 certification.• Active member of cross-functional team selecting, auditing, and developing relationships with key supplies; lead role for identification and selection of label printing equipment, software, and label stock. Programmed labeling templates to comply with packaging requirements.• Developed Access database, tracking inventory at trial sites and maintaining lot number traceability for implanted devices.

3M Infusion Therapy Customer and Supply Chain Management3M Internal Auditing Other Relevant ExperienceGraseby Medical Customer Operations ManagementVolt Contract Supply Chain