Laurie Hostmeyer Email & Phone Number

Las Vegas, Nevada Area

Austin, Texas Area

Provided service to both retail and contractor customers at the special order/customer service desk.

-05 to 9-11Provided customer service and account management for 120+ group and individual insurance policies. Managed health, dental, vision, life and disability benefits for over500 employees, as well as assisted in sales of these products. Provided administrative duties as needed in day to day business.Maintained excellent customer relations by onsite visits every monthWorked with insurance companies to quickly resolve benefit/claim issues to client's satisfactionScheduled and conducted employee meetings for benefit enrollmentsCoordinated with health care provider the appropriate materials needed for new hires, renewal, and /or health care modifications Developed Excel spreadsheets for health carrier price and benefits comparisons presented during sales meetingsAssisted in sales of health, dental, vision, life and disability insuranceCreated pricing and benefit materials for human resource managers to present to their employeesComfortable with physical and electronic file keepingBuilt outstanding rapport with carrier sales representatives and maintained good relationsOrdered enrollment materials and tracked office supplies inventoryResponsible for scheduling office agents appointments

Maintained customer satisfaction for 600+ property/casualty, health, and life insurance policies. Assisted in selling insurance products to potential clients and increased insurance coverage, if needed, for existing clients. Handled auto, home and life insurance claims for existing clientsMaintained client files and updated as neededAssisted the broker with everyday administration in the office

Ensured the safety and comfort of passengers on commercial flightsConducted safety checks on all emergency equipment prior to flightUnderwent medical training for small medical emergencies, i.e. diabetic shock, etc.Provided exceptional guest service to passengersResponsible for flight crew, communication with pilots, and emergencies

Oversaw 10+ employees as a daytime supervisor for high volume restaurant chain in addition to waiting tablesWrote monthly server schedules for 35+ serversPre-shift meeting with daytime food servers to review specials, station assignments, etcServed food/drink to diners

1000+ construction jobs among clients, contractors, and suppliers. Responsible for purchasing and tracking job materials and inventoryResponsible for stocking 10,000 square foot warehouse with construction materialNegotiated pricing for bulk order on plumbing fixtures, tile and lighting.Charged with handling shipping and receiving plumbing productsTracked and expedited purchase ordersAssisted in bidding of remodel projects in both labor and materialsProficient in reading of blue printsResponsible for scheduling of sub contractors for remodel projectsAssisted in resolving conflicts between contractors and clientsHelped with staff development and training of employees in customer serviceWorked on the design aspect of remodel jobs with the project manager