Laurie Macfarlane Email & Phone Number

Rochester, New York, United States

• Responsible for recruitment, intake, orientation, training and on-going supervision of 80- member volunteer team, who serve in roles such as Friendly Visitor, Sales Associate, Library, Clerical, and Transport Assistance• Responsible for hiring and supervision of two part-time staff as well as contract chaplains and hair stylists• Act as Liaison to the MCH Auxiliary providing input, guidance and support to their fundraising activities, including operations of the Gift Shop and Thrift Shop• Develop written material such as handbooks, flyers, newsletters, and recognition materials• Maintain ongoing communication and engagement with volunteers, staff and contractors; plan, promote and implement meetings, events, and trainings as needed• Maintain records and statistical data; purchase supplies and promotional items

Rochester, Ny

• Supervision of 3 staff and oversight of regional program of 250+ transportation volunteers driving over 1 million miles annually; while continuing in Transportation Program Coordinator role • Formulate and document standard policies and procedures; develop written materials such as guidebooks, training materials, flyers, certificates, programs• Successfully transition staff and volunteers from local scheduling process to nationally mandated on-line system • Oversee expansion of program services and geography• Assist Manager in interviewing and selecting new hires; onboarding and training of new staff• Maintain records and statistical data; purchase supplies and promotional items

Rochester, Ny

• Responsible for recruitment, intake, orientation, training and supervision of 130-member volunteer driver corps, which travels approximately 400,000 miles annually• Coordinate scheduling, logistics and communications with volunteers, staff and multiple departments• Plan, promote and implement meetings, trainings and events, including annual recognition dinner • Responsible for monthly report and statistics, reimbursement requests, expense settlements

New York, Ny

• Provide administrative and organizational support to church official• Act as liaison to committees and volunteer groups; responsible for volunteer manual, schedules and communications• Compose correspondence and memos; edit and proofread documents; responsible for transcription, research, and travel arrangements• Prioritize and respond to incoming phone calls, emails, correspondence and inquiries• Detail and submit check requests and monthly expense account settlements• Schedule appointments and maintain files, records, and website calendar

Bachelor Of Arts - Ba, Liberal Arts

Certificate, Gerontology