Laurren Kanner Email & Phone Number

Boulder, Co, Us

New York, New York, Us

Lead implementation of cross-functional projects across the business to drive successful outcomes, efficiency, and operational rigor. Partner with Business Technology, IT, Operations, and Sales to drive operational and SaaS system improvements.

Mountain View, Ca, Us

Work cross-functionally with a global geographically distributed leaders across sales, business managers, data engineers and data analysts to understand, implement and deploy systems for use by 1000s of GTM’ers from customer-facing sellers through to senior executives. Translate business requirements a product owner mindset into technical solutions. Assess current state solutions and outline strategies to improve overall adoption, usage, automation, and business efficiencies both within the Business Intelligence team and more broadly across the Google Cloud organization.Consistently achieved above-average performance evaluations for 6 consecutive years, across multiple roles, job classifications, and promotions.

Mountain View, Ca, Us

Design, implement and maintain standard KPIs, reports, dashboards, and associated data pipelines/SOPs for all 150+ sales incentive programs globally. Establish sprint planning process for contractor-based BI team. Cross functional collaboration with Business Planning, Finance, and Central Operations to redesign key Incentive processes (proposal, operational design, approval tracking, and $ disbursement) including Business Requirements, internal tool development, audit records/reporting, field training enablement and senior management buyoff globally.

Mountain View, Ca, Us

Assisting with onboarding of ~900 employees to Google systems, processes, standards, etc. Responsible for PLC training plans, internal audits/documentation, compliance remediations, and system architectural review for full backend and mobile tech stack. Championed for establishment of a dedicated Technical Program Management organization distinct from Eng and Product Management functions. Team later integrated into central Google Cloud technical program management organization.

Mountain View, Ca, Us

As the sole interface between Product Management, Sales/GTM, and Engineering was responsible for managing the delivery schedules of all Cloud for Marketing products.Provided best-practices training for net-new engineering team, including onboarding, Agile process development, work tracking/reporting tools. Act as the primary POC for all other internal teams (stakeholders, engineering, legal/privacy, reviewers, auditors, etc) with regard to product scope, dependencies, timelines, and risks. Completed internal Privacy Reviewer Delegates training to complete privacy assessments & launch approvals for other (non-Cloud for Marketing) Google Cloud product launches.

Mountain View, Ca, Us

SME for all legal, contracting, and provisioning information for direct and partner-sourced deals. Reduced custom deal timeline by ~70% by through creation of custom pricing process in collaboration with finance and billing teams. Provided cross-functional analysis & reporting metrics in lieu of a dedicated business analyst. Helped grow team from 3 to 17 FTEs in 1.5yr through buildout of onboarding documentation, access controls, and internal/stakeholder communications channels. Managed the public beta and GA launches for BigQuery Data Transfer Service. This work allowed a seamless transition and ~10x growth rate during the rapid transition from Alpha to GA in <12mo. Developed standard tools, processes, and documentation for Cloud Sales, External Customers, Engineering, and cross-PA escalation/customer support procedures. Managed Alpha and Beta rollouts including project plans, sales enablement materials, legal contract development, order management and billing provisioning processes, and sales enablement repository development . Work involved working across Cloud and Ads as well as nearly every group within Cloud’s sales organization.

Mountain View, Ca, Us

Lead the development of the ground software required to operate a fleet of 24 imaging satellites as part of the Google's entry into the commercial space industry. Based on operational use cases, developed the set of system requirements required to transition the business from a startup-built system capable of manually operating 2 satellites with minimal service level agreements to one that can provides near-autonomous operations for an ever-expanding fleet of heterogenous on-orbit spacecraft. Responsible for ensuring success of the full product lifecycle from customer request through satellite commanding, data ingest, and image production to product delivery.Additionally acted as the Product Owner for the detailed planning, execution, and deployment of the subsystem to perform satellite planning and mission control operations for the Terra Bella Satellite Constellation.

Espoo, Fi

Write Concept of Operations (CONOPS) document for external customer use based on engineering-focused build and design documentation, wiki articles, etc. Included re-work of many infographics and diagrams for increased usability beyond their original engineering audience.Built modular operations training material suite covering satellite engineering design, constellation planning, and mission operations functions based on inputs from Product Management, Engineering, Legal, Sales, and Operations SMEs. Includes powerpoint slides, handouts, digital tests, and reference guides cross-referenced to CONOPS for further detail.Materials used as CDRL items for all customer contracts, providing minimal contract/customer tailoring per contract. Clear Proprietary and ITAR tagging/content embedded as appropriate to minimize Legal/Compliance review prior to individual deliveries. Develop all materials for a semi-technical, non-native English speaker audience. Documentation and training built to enable easy manual or automated translation and self-study for ESL operators.

San Francisco, Ca, Us

Lead the development of the ground software required to operate a fleet of 24 imaging satellites as part of the Google's entry into the commercial space industry via acquisition of TerraBella. Based on operational use cases, developed the set of system requirements required to transition the business from a startup-built system capable of manually operating 2 satellites with minimal service level agreements to one that can provides near-autonomous operations for an ever-expanding fleet of heterogenous on-orbit spacecraft. Responsible for ensuring success of the full product lifecycle from customer request through satellite commanding, data ingest, and image production to product delivery.Additionally acted as the Product Owner for the detailed planning, execution, and deployment of the subsystem to perform satellite planning and mission control operations for the Terra Bella Satellite Constellation.

San Francisco, Ca, Us

Responsible for the ongoing development, prioritization, and continuous improvement of both the Access and Imagery product lines. Focus on documentation, customer acceptance criteria, dissemination of operational scenarios, and constant cross-team communications principles in order to deliver the right system for both internal and external users in an Agile development environment. Ownership with the international sales team of the product roadmap for both externally-deliverable product lines and their integration into the corporate roadmap for alignment with competing company priorities in a highly resource-limited environment. For more information on Skybox's products, refer to http://skybox.com/productsAdditionally provided guidance and assistance to internal teams in order to operationalize the customer experience and internal product management processes after the launch of the company's first satellite.

Westminster, Colorado, Us

As the Subject Matter Expert for company's highest margin line of business, daily responsibilities included leading/contributing to both technical and non-technical decisions at all levels and phases of implementation. Additionally supported ongoing operations as the sole 24x7 point of contact for all internal/external operators and customers, 365 days/year.As the Operations & Maintenance Program Manager, provided technical direction, scope and schedule oversight for all customer-requested and best-practice oriented enhancements and bug fix releases for all active customers. Coordinated development and deployment across multiple internal development organizations and subcontractors.As the Operations Engineer, responsible for supporting all aspects of program execution from proposal through customer operations/sustainment, including up to 40% customer-focused international travel. Extensive experience facilitating cross-functional communications, including Waterfall to Agile development methodology integration. Added additional business value by acting as System Architect for a self-identified system modernization effort which achieved significant labor cost reductions while simultaneously increasIng in customer-visible success rates to >98% in the first year.

Westminster, Colorado, Us

Part of 5-person team providing 24x7 Operations Manager oversight for all satellite operations and ground system factory production. Responsible for communication, escalation, reporting and anomaly resolution for all operational departments.Developed business excellence improvements for departmental documentation and process development, with a focus on downtime coordination and external customer support.Create and support operational tools used for metrics, reporting, and revenue recognition.

staff model supporing seasonal catalogs and stock photos for the teesforchage.com website and local small business.

Assist the bridal party in wedding planning details and anomaly resolution for day-of complications. Also assist lead photographer in crowd control and management, as well as providing photojournalistic and high-art style photographic documentation of wedding day events.

Broomfield, Co, Us

Wide-field Infrared Survey Explorer (WISE) Spacecraft Systems Engineer (http://wise.ssl.berkeley.edu/)

Promotional and Brand Ambassador model

Broomfield, Co, Us

Aerospace Industry Research & Reporting, including corporate financial profiling. Involvement/exposure in Corporate New Business Development at Vice President/Director level. Responsible for daily industry profiling report information used by various company executives.

Ms, Aerospace Engineering

Bs, Aerospace Engineering