Lawrence Middleton

Lawrence Middleton Email and Phone Number

VP Strategic Initiatives @ SunFire | Insurance Industry @ SunFire
Lawrence Middleton's Location
Prospect, Kentucky, United States, United States
Lawrence Middleton's Contact Details

Lawrence Middleton personal email

n/a

Lawrence Middleton phone numbers

About Lawrence Middleton

Experienced technology leader

Lawrence Middleton's Current Company Details
SunFire

Sunfire

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VP Strategic Initiatives @ SunFire | Insurance Industry
Lawrence Middleton Work Experience Details
  • Sunfire
    Vp Strategic Initiatives
    Sunfire Jan 2024 - Present
    Louisville, Kentucky, United States
    - Leading and growing amazing people.- Making cool things happen for amazing partners.- Comfortable with uncomfortable situations.- Deep knowledge of Medicare & Medicaid- Demonstrated success building successful quote, enrollment and retention tools for large carriers.- Passion for building great software experiences.
  • Sunfire, Inc.
    Director Of Product Development
    Sunfire, Inc. Mar 2021 - Jan 2024
    Louisville, Kentucky, United States
    Mentoring and developing product experts in the insurance industry. Expertise in delivering best in class software experiences.- Head of product. - 6X growth in 3 years - 7% of market share to >40%.- Talent for listening and finding practical solutions.- Instilling positivity, creative thought and helping people become their best selves.
  • Humana
    Strategy Advancement Advisor / Lead Product Manager
    Humana Jan 2019 - Feb 2021
    Louisville, Kentucky Area
    - Served as advisor to leaders of Medicare operations.- Led product development from scoping and idea generation to full scale direct-to-consumer acquisition experience- Represented teams work to executive management team and board of directors.- Helped facilitate and lead weekly consumer research to drive small iterations to reduce risk and deliver a best in-class insurance shopping experience.- Business lead for direct-to-consumer shop & buy experience on Humana.com.Key accomplishment: Delivered a 9% increase in Medicare Advantage digital acquisition (2019).
  • Humana
    Technology Manager
    Humana Jul 2016 - Dec 2018
    Louisville, Kentucky Area
    Manager - Humana MarketPoint Sales Technology - Led team of technology consultants - Sponsored API initiatives that accounted for 40% of Humana's electronic enrollments - Product manager (Humana quote & enroll systems) - Led the scoping & development of MS Dynamics CRM platform for external partner distribution - Served as administrator for sales CRM platform - Led joint application design sessions for internal / external agent CRM
  • Humana
    Process Consultant
    Humana Feb 2015 - Jul 2016
    Louisville, Ky
    - Liaison between sales technology business, IT, training team and end-users- Agent-centered subject matter expert on CRM and enrollment projects - Consulted with product owners regarding impacts of business decisions and how to leverage existing functionality to deliver user value- Served as advisor to business consultancy leadership group
  • Humana
    Technology Business Consultant
    Humana Nov 2013 - Feb 2015
    - Stood-up sales technology support team to provide front-line support for Humana's expanding portfolio of sales tools- Led technology support group- Developed training materials that were used by more than 2,000 internal and 10,000 external users- Traveled to present platforms to large audiences of Humana leaders & agents- Developed and presented analysis surrounding my team’s body of work- Provided train the trainer services for CRM platform
  • Humana
    Analyst
    Humana Dec 2012 - Oct 2013
    Louisville, Kentucky Area
    - Created product and process documentation- Conducted training for call centers- Helped facilitate CRM training for internal sales channel
  • Humana
    Production Lead
    Humana Jun 2012 - Dec 2012
    Louisville, Kentucky Area
    - Led a group of seasonal employees- Evaluated employee performance- Provided coaching and mentored associates
  • Humana
    Customer Service Representative
    Humana May 2011 - Jun 2012
    Louisville, Kentucky Area
    - Helped agents with a wide range of questions regarding Medicare, Medicaid, ACA, financial products and general compliance. - Obtained Health & Life insurance license.

Lawrence Middleton Skills

Health Insurance Insurance Customer Service Process Improvement Medicare Team Building Access Strategic Planning Sales Training Data Analysis Management Life Insurance Account Management Disability Insurance Leadership Microsoft Office Microsoft Excel Employee Training Marketing Strategy Marketing Social Media Public Speaking Blogging Public Relations Event Planning Social Networking Communication Research Creativity Powerpoint Publishing Microsoft Word Creative Writing Photoshop Customer Acquisition Social Listening Scheduling Invoice Processing Travel Human Resources Procurement Project Planning Customer Experience Interpersonal Skills Time Management Creative Strategy Assistant Work Vendor Management Travel Coordination

Lawrence Middleton Education Details

Frequently Asked Questions about Lawrence Middleton

What company does Lawrence Middleton work for?

Lawrence Middleton works for Sunfire

What is Lawrence Middleton's role at the current company?

Lawrence Middleton's current role is VP Strategic Initiatives @ SunFire | Insurance Industry.

What is Lawrence Middleton's email address?

Lawrence Middleton's email address is lm****@****ana.com

What is Lawrence Middleton's direct phone number?

Lawrence Middleton's direct phone number is +172474*****

What schools did Lawrence Middleton attend?

Lawrence Middleton attended Bellarmine University, Bellarmine University, University Of Louisville, Trinity High School.

What are some of Lawrence Middleton's interests?

Lawrence Middleton has interest in Boxing, Reading, Health, Children, Education, Environment, Dancing, Photography, Science And Technology, Camping.

What skills is Lawrence Middleton known for?

Lawrence Middleton has skills like Health Insurance, Insurance, Customer Service, Process Improvement, Medicare, Team Building, Access, Strategic Planning, Sales, Training, Data Analysis, Management.

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