Lawrence Thomas Email & Phone Number

San Antonio, Texas, United States

San Marcos, TX

Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.Answer customer telephone calls promptly and in an appropriate manner.Fast learner of operation programs and diverse product up-to-date knowledge.Maintain a positive attitude and calm mind under high amounts of pressure.Engage customers using soft skills while.

Seguin

Positive interaction with members through email, web chat collaboration, fax, telephone, and in person. Accommodate a flexible work schedule, changing weekly and sometimes daily in order to support the office traffic. Recognized as a knowledgeable member of the CSR team, often being asked for guidance by peers in dynamic, high stress situations. Explain.

New Braunfels, Texas

Provide customer service to multiple affinities. Place check, tax form, and other forms order for customers. Effectively maintain communication with client managers for multiple accounts containing both large corporations and small non-profit organizations. Worked with a small team and created new organizing processes and solutions that optimize daily.

Provide excellent customer service to customers in regards to accounts history and payments and their current rate plans. Possess operational knowledge of inventory to support the selling and activating of phones and plans. Counting the inventory monthly and weekly to track the shortages and overages for the yearly audits. Stock/refill accessories in the.